Client Manager in Investor Services

Job DescriptionAre you ready to take your career to the next level with Danske Bank's Investor Services Client Management team? We are seeking a Client Manager to support our Norwegian corporate and institutional clients, ensuring their post-trade activities are seamless and efficient. As part of a dedicated team spanning Denmark, Sweden, Finland and Lithuania, you will build bridges across the bank and foster strong client relationships.As a Client Manager in Investor Services, you will provide daily support to Norwegian customers, assisting major Nordic corporate and institutional clients with their custody activities. We focus on our customers’ needs for post-trade services, which include a range of Investor Services products:Custody (Global Custody and Depositary Services), Asset Services, Securities Settlement, TaxBack and Middle Office ServicesOTC ClearingETD ClearingFX ServicesCollateral ManagementThe team leads optimisation and transformational projects within Investor Services and the bank's post-trade value chain. In this customer-facing role, the Investor Services Client Management team ensures comprehensive accountability for meeting customer service needs across all Investor Services products.Regular travel to Norway is expected (1-2 times per year)."Be yourself. We like it that way."You will:In this role, you will gain expertise in custody and post-trade products, along with a thorough understanding of market, vendor, and regulatory dynamics to effectively engage with the team, customers, and internal stakeholders.Working with stakeholders, you will drive initiatives and maintain focus to meet customer needs and timelines, acting on behalf of the client. You will manage your own portfolio of Norwegian clients, serving as their primary Client Manager for daily support and post-trade queries.Collaborate with internal stakeholders e.g. Investor Services Sales, Relationship Management, Implementation, Network Management, IT, Operational teamsSecure sustainable customer relations with a proactive and service-minded approachLead and facilitate customer meetingsParticipate in pre-sales and ad-hoc client meetingsTrain customers on our digital solutions, guiding them guide through our digital transformationOnboard new customers and expand services to existing onesLead and engage in various projectsAbout you:Customer and task-oriented approach, with a structured and organised mindsetWillingness to learn and develop in the roleAbility to work independently while being a flexible and reliable team memberCompetence in navigating the complexities of working with large corporate and institutional clientsExperience in customer-facing roles or within the post-trade value chain in a financial institution (preferred)Contribution to a positive team spirit and an open-minded approachCommitment to maintaining high-quality work and deliveries Fluency in Norwegian language is preferable. Alternatively, one of the other Scandinavian languages Advanced English knowledge skillsWe offer:This position is located in Copenhagen or Vilnius.If you are hired in Lithuania, the applicable salary range will be from 2480 EUR to 3720 EUR monthly (based on your skills relevant for the job).Additionally, each Danske Bank employee receives employee benefits package which includes:Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.See all the benefits HERE .Your title in job contract will be Customer Supporter - Banking Specialist, Senior.Please note, that we are processing applications on a continuous basis, so we encourage you to apply as soon as possible.Please contact if you have any questions.Natasha Rajovicnkuz@danskebank.dkAbout UsDanske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.