Client Relationship Manager

Job Title: Client Relationship Manager – Real EstateLocation: DubaiEntity: Leading Government OrganizationRole Overview:Responsible for managing and nurturing relationships with high-net-worth clients within the organization’s real estate portfolio. The role focuses on service excellence, client satisfaction, and long-term relationship management — not sales.Key Responsibilities:Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently and professionally.Build and maintain strong, trusted relationships to enhance client experience and loyalty.Coordinate with internal teams (leasing, legal, operations, finance) to resolve client queries and deliver seamless service.Provide accurate information and advice on property matters and portfolio updates.Monitor client satisfaction and identify opportunities to improve service quality.Maintain accurate client records and ensure compliance with organizational policies.Qualifications & Experience:Bachelor’s degree in Business, Real Estate, or a related field.6–10 years’ experience in real estate or property management, preferably managing HNW or VIP clients.Strong understanding of real estate market and client service standards.Excellent communication, interpersonal, and stakeholder-management skills.Professional, discreet, and customer-focused; bilingual in Arabic and English preferred.Note: Due to the volume of applications only interested candidates will be contacted.