Client Relationship Officer

Manage client relationships, handle inquiries, coordinate with internal teams, ensure timely service delivery, resolve client issues, prepare account reports, support sales targets, and follow up on payments while maintaining strong communication and basic MS Office skills.Job Description: Develop and maintain strong, long-term relationships with assigned clients.Serve as the primary point of contact for client inquiries, requests, and concernsUnderstand client needs and objectives, and proactively offer solutions and services.Coordinate with internal teams (e.g., sales, marketing, operations, finance) to meet client expectationsMonitor client accounts to ensure timely service delivery and satisfaction. Resolve customer issues in a timely and effective manner.Prepare reports on account status, client feedback, and service improvements.Collaborate with the sales team to meet and exceed company goals Stay up to date with product knowledge and industry trends.Follow up call for payments by coordinating with finance departmentJob Specification:+2 Completed or Bachelor's Degree with good communications skills Must have knowledge of Ms-excel ,PowerPoint and Email writing. Must be familiar with the software .