Client Service Director

About WPP MediaWPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.comRoleAt WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About Wavemaker: A Leading WPP Media BrandWavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.Role Summary And ImpactLiderar la Satisfacción del Cliente: Construir y mantener relaciones sólidas y de confianza, anticipando necesidades y desarrollando estrategias proactivas para el éxito de nuestros clientes.Gestión Estratégica de Cuentas: Desde la recepción del brief hasta la definición de KPIs, serás responsable de la planeación, desarrollo y presentación de estrategias de medios innovadoras que cumplan los objetivos de negocio.Impulsar el Crecimiento y la Rentabilidad: Identificar nuevas oportunidades de negocio, expandir el rango de servicios y contribuir activamente a los objetivos financieros de la cuenta.Liderazgo de Equipo y Colaboración: Dirigir y desarrollar a tu equipo, integrando a las áreas clave para una ejecución impecable.Skills And ExperienceFormación: Licenciatura en Medios de Comunicación, Administración o afines (concluida).Idiomas: Inglés avanzado (indispensable).Experiencia: Mínimo 6 años en manejo de medios tradicionales (especialmente TV abierta), estrategia y planeación de medios. Conocimiento básico de medios digitalesLiderazgo: Experiencia en manejo de equipoHabilidades ClaveExperiencia en cuentas globales y de consumoFronting con cliente.StorytellingSólidas habilidades comerciales, de marketing y relaciones públicas.Capacidad numérica, de liderazgo y desarrollo de equipos.Life At WPP Media & BenefitsOur passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.While we appreciate all applications received, only those candidates selected for an interview will be contacted. Please read our Privacy Notice for more information on how we process the information you provide.