Client Services Administrator

Job Title: Client Services Administrator Company: deVere Investment Ltd Location: Plaines Wilhems District, Mauritius (On-site) Requirement: A minimum of 2 years of proven experience in a client services or administrative role, preferably within a global financial company. Duties: Administrative Support: Allocate team resources and streamline workload distribution in coordination with management. Utilize advanced Excel skills to manage and analyze large datasets. Prepare accurate reports and maintain up-to-date records and databases. Facilitate the onboarding of new clients in collaboration with consultants, compliance teams, and other stakeholders. Collaborate effectively within the team, demonstrating strong teamwork skills.

Assist in implementing new processes to enhance operational efficiency and service delivery. Ensure data accuracy and integrity in records and databases. Client Communication: Communicate professionally and effectively with clients via email, phone, in-person, and virtual interactions. Demonstrate excellent English communication skills and problem-solving abilities. Address client inquiries promptly, providing clear and accurate information. Build and maintain strong client relationships through proactive and responsive communication. Resolve client issues and concerns efficiently, ensuring a high level of client satisfaction. Flexibility and Adaptability: Manage a high volume of tasks and priorities in a fast-paced environment.

Demonstrate flexibility and adaptability in responding to evolving business needs. Adjust to changing priorities and deadlines with a positive attitude. Handle unexpected challenges with a calm and solutions-oriented approach. Confidentiality: Maintain confidentiality and handle sensitive information with discretion. Ensure that all client and company information is protected and only shared with authorized personnel. Follow company policies and procedures to safeguard data privacy. Qualification: A bachelor’s degree in Business Administration, Finance, or a related field is preferred. Note: Only candidates available to start immediately or with a maximum 1-month notice period will be considered.