Client Services Director – Pharma Insights

Client Services Director – Pharma InsightsRemote (US) | $160,000–$200,000Commercial Leadership • Account Growth • Proposal DevelopmentAre you an experienced research professional who thrives on being client-facing, writing winning proposals, and driving strategic growth? This opportunity is for someone who wants to be the commercial face of a high-impact insights consultancy, managing key pharma accounts while ensuring long-term growth and client satisfaction.This consultancy specializes in insight-led consulting for Pharma, delivering work that shapes brand and commercial strategy. They are seeking a Client Services Director to own account growth, nurture client relationships, and contribute to the organization’s reputation as a thought leader in the industry.What You’ll DoAccount Leadership & GrowthOwn a portfolio of key pharma accounts and drive year-on-year revenue growthServe as the primary commercial contact, building strategic client relationshipsIdentify and create opportunities to expand the consultancy’s footprint within existing accountsPartner effectively with research and consulting teams to deliver a seamless client experienceCommercial & Proposal ExpertiseLead the development of winning proposals and pitches in the pharma spaceEnsure account profitability while maintaining exceptional client satisfactionContribute to marketing, thought leadership, and brand-building activitiesSupport growth initiatives across other accounts and teams as neededTeam LeadershipOversee the daily workflow of teams supporting client accountsProvide constructive performance feedback, coaching, and development opportunitiesEnsure collaboration and alignment across delivery and consulting teamsWho This Is ForExperienced pharma research professional (agency or industry) with 7+ years’ experienceStrong track record of driving account revenue growth and commercial successSkilled in writing proposals and pitches that win businessExcellent client relationship management skills and commercial acumenSelf-starter who enjoys being the client-facing, strategic, and commercial leadThis role is not responsible for project delivery, but you will champion the client experience, ensure strategic oversight, and drive the commercial success of your portfolio.If you enjoy blending commercial leadership, client engagement, and strategic thinking in a high-impact insights consultancy, this is a rare and exciting opportunity.