Client Solutions Manager - CPG & 3C, GBS Korea

ResponsibilitiesAbout the team The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science. At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.Responsibilities Client Solutions Manager(CSM) is a consulting expert who proposes optimization solutions for TikTok's performance & branding advertisement products to meet marketing purposes and campaign KPIs of major advertisers. In the sales stage, ideal candidates propose product scenarios and solutions for full-funnel advertising through sales team. In the post-sales stage, you will be responsible for data-driven monitoring and product proposals in the method of growth marketing to optimize advertising efficiency after the live campaign. In addition, Client Solutions Managers achieve advertisers' campaign goals and seek upselling opportunities by educating new TikTok advertising products and giving performance reviews.- Manage and consult on complex advertising solutions and grow post-sale client relationships and revenue for advertisers- Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs- Create best practices through campaigns and share the content internally and externally to elevate the bar of success of TT campaigns.- Drive product innovation based upon client needs.- Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results- Build and manage relationships with key clients and agency partnersQualificationsMinimum Qualifications- Bachelor's degree or above- 5+ years of experience in digital marketing in in-house marketing, digital agencies, platform or media side- Experience in full-funnel marketing strategies of enterprise brands and insights on video-based platform- Experience in managing self-serve digital advertising media as well as 3rd-party tracking tools like GA, Appsflyer, Adjust etc. for Web&App advertiser- Ability to adapt to rapidly changing environments and work with self-motivation- Sales oriented mindset to upsell revenue from existing clients with strong communication skills who can manage strategic client relationships- Fluent in both English and Korean, as you will be dealing with both local and international stakeholders.About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​​Diversity & Inclusion​TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​Equal Opportunity at TikTok TikTok is dedicated to fostering an inclusive and diverse workplace that values and respects individuals with disabilities. Our commitment is to create equal opportunities and provide a supportive environment for all employees.​