Client Success Manager (Remote)

We’re looking for a Client Success Manager at Red Light Systems.You’ll be working with small local health clinic owners (Chiros, PTs, etc) to optimize their practices through our proven system on a day in and day out basis. This is a relationship-building heavy position, with a touch of business coaching and a whole lot of on-your-feet problem-solving.If empowering small businesses through digital advertising and making it look like magic sounds exciting, reach out.Previous experience in cash-based local health clinic (chiro, PT, wellness center, med spa) or agency-style business is required (one or the other is fine, both is a major plus)Previous marketing experience and an understanding of social media ads are required. To apply, send a selfie/loom video introducing yourself to todd@redlightsystems.com. You're application will NOT be considered without a video submission.OTE: $60-80k/yrLocation: Remote (US Hours - EST Preferred)Dedicated Full TimeHere’s our MUST’s:MUST be fluent in English both verbally and writtenMUST understand sales/relationship building/the art of getting people to trust you in 2 secondsMUST be a self starter, work under minimal supervision while achieving KPIsMUST be able to work US hours weekdaysRole DescriptionThis is a full-time remote role for a Client Success Manager at Red Light Systems. The Client Success Manager will be responsible for ensuring client satisfaction, analyzing customer data, retaining customers, building strong relationships, and providing excellent customer service on a day-to-day basis.QualificationsUnderstands digital/social advertisingCustomer Satisfaction and Customer Retention skillsAnalytical Skills for data interpretationRelationship Building capabilityStrong Customer Service orientationExcellent communication and interpersonal skillsAbility to multitask and prioritize effectivelyExperience in client success or related roles is requiredExperience in healthcare or cash-based practice (chiro, PT, wellness center, med spa) is a major plus