Clinical Operations Manager

The Clinical Operations Manager oversees the day-to-day operations of the Group’s clinics.This role includes driving efficient clinic operations, fostering a culture of quality service to enhance the patient experience, and providing leadership and guidance to the clinic team.In addition, the Clinical Operations Manager is responsible for driving operational excellence, supporting business development, and building effective partnerships with doctor stakeholders.Key ResponsibilitiesDrive and manage daily clinic operations, optimizing resources to ensure efficient service delivery.Ensure adherence to company policies while identifying opportunities for operational improvements.Enhance the patient experience by streamlining workflows and addressing service-related feedback.Uphold compliance with healthcare regulations, safety standards, and quality assurance requirements.Supervise, mentor, and develop the operations team, working closely with clinical staff and external partners.Monitor operating expenses and drive cost efficiency across the clinics.RequirementsDegree in Nursing or a related healthcare disciplineMinimum of 3 years’ relevant experience in a managerial roleDemonstrated commitment to teamwork and collaboration, fostering positive working relationshipsExcellent interpersonal and communication skills to engage stakeholders effectivelyStrong analytical abilities with a focus on continuous improvement and operational efficiencyProficiency in Microsoft applications (Excel, Word, PowerPoint) and comfortable exploring new technologies to enhance efficiency