Clinical Resources Development Specialist

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.Watch this short video for a brief introduction to role of a nurse case manager at Paradigm.We’re seeking a dedicated and detail-oriented Clinical Resources Development Specialist to support our Clinical Operations Resource Support team. In this role, you’ll collaborate with cross-functional teams to develop, implement, and optimize clinical resources that empower our healthcare professionals and improve outcomesKey Qualifications Education & CertificationBachelor’s Degree in Nursing or healthcare specialty from an accredited university (required); Master’s Degree preferredActive, unrestricted RN license preferredCCM certification required; CRRN or CNE/Nursing Professional Development certification preferredClinical ExpertiseMinimum 7 years of experience managing catastrophic injury casesIn-depth knowledge of healthcare delivery systems, standards of care for catastrophic diagnoses, and case management practicesTraining & Development SkillsProven experience in mentoring, adult learning, and skill developmentProficient in designing and delivering engaging educational content using various instructional tools and technologiesAbility to apply adult learning theories to practical, application-based strategiesCommunication & CollaborationExcellent verbal and written communication skillsStrong ability to simplify complex material and resolve conflicts creativelyExperience collaborating with cross-functional teams and external stakeholdersTechnical ProficiencyIntermediate computer skills including MS Word, Outlook, PowerPoint, Excel, and LMS platformsAbility to troubleshoot technical issues related to online learningProject & Time ManagementDemonstrated ability to manage multiple projects independently in a fast-paced environmentStrong organizational and prioritization skillsCommitment to ExcellenceFocused on continuous improvement, diversity, equity, and inclusion in learning programsExceptional customer service orientationParadigm Benefits:Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).Financial incentives- Paradigm’s financial benefits help prepare you for the future: competitive salaries, 5% premium bonus paid over productivity requirements, premium pay for catastrophic files, cell phone and internet reimbursement, mileage reimbursement (federal rate), 401(k) matching contributions, employer-paid life and disability insurance, flexible spending, and employer-matched HSA contributions.Vacation - We believe strongly that work-life balance is good for you and for our company. We offer paid time off, paid holidays, and a personal holiday.Volunteer Time - We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year. Learning and development - One of Paradigm's core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways from our Dedicated Training Department that offers an 8-12 week new hire onboarding program. Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.