Cloud Data Platform Support Engineer

Location: Remote (South Africa)Employment Type: Full-TimeIndustry: Cloud Infrastructure | Data Engineering | AzureWatersEdge Solutions is seeking a technically astute Cloud Data Platform Support Engineer to support and optimise cloud-based data platforms for a high-growth data-driven business. If you're passionate about performance tuning, incident resolution, and platform reliability, this is a chance to work in a cutting-edge environment that values proactive problem solving and automation.About the RoleReporting to the Data Engineering function and working alongside Full Stack Support Engineers, you’ll be responsible for keeping mission-critical systems running smoothly across Microsoft Azure environments. Your day-to-day will include responding to incidents, implementing automation scripts, and driving improvements in monitoring, observability, and system resilience.Key ResponsibilitiesProvide technical support for Azure-hosted data platforms including warehouses, pipelines, and distributed computing servicesResolve production incidents related to system performance, stability, and data reliabilityPerform root cause analysis and contribute to long-term system improvementsMonitor system health and automate recurring tasks with Python, Bash, or PowerShellDevelop and maintain real-time monitoring dashboards and alertsCollaborate with engineers and client-facing teams on technical issue resolutionImplement runbooks, documentation, and contribute to continuous improvement initiativesStay current with emerging tools in Azure, Kubernetes, Databricks, and cloud-native ecosystemsWhat You’ll Bring3+ years’ experience in cloud support, cloud operations, or data engineeringStrong hands-on experience with Microsoft Azure and cloud-native data platformsSolid scripting skills in Python, Bash, or PowerShellDeep understanding of SQL, T-SQL, Spark, and incident management best practicesFamiliarity with observability tools and monitoring frameworksAbility to support production systems with high standards for uptime and data qualityExcellent communication skills across technical and non-technical stakeholdersDegree in Computer Science, Information Systems, or EngineeringNice to HaveAzure certifications in cloud engineering or architectureExperience with Databricks, Microsoft Fabric, or Spark-based analytics platformsKnowledge of Kubernetes, Docker, or multi-cloud environments (AWS/GCP)Exposure to infrastructure-as-code (Terraform) and CI/CD pipelinesWhat’s On OfferRemote-first flexibility with a collaborative cultureCompetitive salary and performance incentivesContinuous learning opportunities and home office reimbursementsWellness initiatives, social events, and transparent team communicationA high-impact role supporting scalable, data-driven technologiesCompany CultureAt WatersEdge Solutions, we match top engineering talent with purpose-driven innovation. You’ll join a team that values autonomy, continuous improvement, and high performance—where every contribution matters and systems are built to scale securely and efficiently.If you have not been contacted within 10 working days, please consider your application unsuccessful.