Position: IT Help DeskLocation: Heliopolis, CairoJob Type: Full-timeAre you passionate about solving technical issues and ensuring smooth IT operations?Join Cultiv Bureau and become the go-to expert for our team’s tech needs. 🔹 ResponsibilitiesProvide first-level technical support to staff and clients. Troubleshoot and resolve hardware, software, and network problems. Install, configure, and maintain systems and applications. Escalate complex issues to higher support levels when needed. Keep accurate records of issues and resolutions in the help desk system. 🔹RequirementsBachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
Strong knowledge of Windows/Mac OS, MS Office, and networking basics. Excellent problem-solving and communication skills. Ability to multitask and work under pressure. Prior IT support/help desk experience is a plus. 🔹 Why Join Us?Medical & Social Insurance. Supportive and collaborative team environment. Opportunities for growth and skill development. Work with modern tools and technologies.
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