Collection Executive

Collection Executive – Operations | BangaloreLocation: BangaloreDepartment: OperationsEmployment Type: Full-TimeExperience: 2–4 yearsAbout the Role:We’re seeking a Collection Executive to join our Operations team in Bangalore. The ideal candidate will have hands-on experience managing fee collections, payment reconciliations, and customer coordination. You’ll play a critical role in ensuring smooth, accurate, and timely collection processes across multiple payment platforms.What You’ll do:Manage daily fee collections and reconciliations via payment gateways, POS, and offline modes (cash/cheque).Track pending payments and follow up with students/parents for timely submissions.Maintain accurate MIS reports for collections, outstanding dues, and refunds.Coordinate with Finance and Center Operations teams for issue resolution.Verify transactions, identify discrepancies, and ensure timely settlements.Handle payment failure escalations and gateway disputes efficientSupport monthly audits and assist in financial reconciliations.What We’re Looking for:Education: Graduate in Commerce, Finance, or related field.Experience: 2–4 years in collections, reconciliation, or payment operations (preferably in EdTech, BFSI, or Payment Gateway environments.Strong understanding of online payment systems and reconciliation workflow.Excellent communication, negotiation, and Excel skills.Detail-oriented with the ability to meet deadlines in a fast-paced setup.Preferred Skills:Experience with Razorpay, PayU, Cashfree, or similar payment gateways.Exposure to ERP or CRM tools for collection tracking and reporting.