Collections Specialist (Italian Speaker)

The CompanyImerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.6 billion in revenue and 12,400 employees in 40 countries in 2024. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.The PositionCollections Specialist (Italian Speaker)Job SummaryIn 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance teamWe are actively looking for Italian-speaking professionals to join our international collection team and support our entities across the Italian phone region.What We OfferCompetitive compensation packageHybrid work modelA dynamic, multicultural team with opportunities for personal and professional growthAccess to continuous learning and development programsHealth insurance and other benefits tailored to your needsRecognition as part of a Great Place to Work company cultureThe chance to work in a global environment, collaborating with colleagues from across Europe and beyondYour ResponsibilitiesAssist in the collection of outstanding debts through effective communication via phone and emailMaintain accurate records of customer interactions and account statuses in our CRM systemSend Statement of Accounts and dunning lettersCollaborate with internal departments to resolve issues impacting collections (payment behavior, billing issues, credit notes, …)Identify and escalate complex account issues to appropriate team membersPrepare and present reports on collections activities and account statuses to managementSupport the overall goals of the finance team and contribute to continuous improvement initiativesQualificationsBachelor's degree in Accounting, Finance, or Business is a plus0-2 years of relevant experience in Accounting, Collections, Credit, or related financial services rolesFluency in English and Italian (additional languages are a plus)Experience with ERPs (SAP experience is a plus)Competent knowledge in Microsoft Office and/or Google SheetsAbility to adapt to changing situations and willingness to learnStrong time management and organizational skillsExcellent communication skills with a focus on customer relationsA proactive, solution-oriented approach to tasksWhy Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.If you are passionate about collections, speak multiple languages, and want to be part of a leading global company, we want to hear from you!om the HR contact responsible for the role.Position TypeFull timeandPermanentOnly technical issues will be monitored through the below inbox:recruiting.support@ imerys.comPLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.