Collections Specialist

Manage and resolve customer accounts with overdue payments.Communicate effectively with customers to negotiate payment arrangements.Maintain accurate records of customer interactions and payment progress.Collaborate with the accounting department to ensure accurate reporting of delinquent accounts.Monitor payment trends and identify accounts that require further action.RequirementsEducational Qualifications: Bachelors degree in Finance, Business Administration, or related field.Experience Level: 13 years of experience in collections or accounts receivable.Skills and Competencies: Strong negotiation and communication skills; ability to handle difficult conversations effectively.Responsibilities and Duties: Experience with debt collection processes and regulations.Qualities and Traits: Detail-oriented, proactive, and resilient under pressure.