Belized-Based - Phone Customer Service Representatives (Belize-Based,

🌟 We’re Hiring! Phone Customer Service Representatives (Belize-Based) Part-time and Full Time📌 Company DescriptionColt Home Services is a growing energy auditing, plumbing, heating, and air conditioning contractor based in Boston. Our commitment is simple: treat every client like family, and provide the quality service you and your family deserve. 📞 Role DescriptionWe are hiring four Customer Service Representatives based in Belize to join our growing team: ✅ 2 Full‑Time positions ✅ 2 Part‑Time positionsThis role is primarily phone‑based and designed to help us connect with our customers in the most positive way possible.

You will provide support through various channels, ensure customer satisfaction, and handle inquiries or issues efficiently. Although the position is remote, you’ll be an integral part of our Greater Boston operations. Some hybrid flexibility may apply. 🗓 SchedulesPart‑Time: 🕑 Monday – Thursday 🕑 2: 00 PM – 6: 00 PM (Eastern Standard Time – Boston)Full‑Time: 🕤 Monday – Friday 🕤 9: 30 AM – 6: 30 PM (Eastern Standard Time – Boston) 🍴 Includes a 1‑hour lunch break💡 What You’ll Be DoingAs part of our customer experience team, you’ll handle tasks such as:

📞 Calling customers to confirm appointments📞 Calling customers to answer questions📞 Following up with customers after services to ensure satisfaction📞 Scheduling new appointments📧 Coordinating so we can send documents via email or Adobe for reference or signaturesYour main mission: make customers feel positive, valued, and excited to work with us.

✅ Qualifications✔️ At least 1 year of experience in receiving and making outbound calls✔️ Fluent in American English (spoken and written)✔️ Above‑average computer skills, including customer databases, Google Docs, Google Sheets, and other common software✔️ Excellent communication and interpersonal skills✔️ Ability to work independently and remotely✔️ Prior experience in HVAC, plumbing, or related industries is a plus✔️ High school diploma or equivalent💰 Compensation💵 Compensation is based on time worked and—most importantly—your ability to connect with customers.

💵 Expect hourly pay starting at $8 USD per hour, with potential to grow to $15 USD per hour as you excel in outbound calling and customer connection. 🌱 Why Join Us?This is more than just a job—it’s a chance to grow with a company that values people. ✨ Positions are designed for growth, development, and long‑term job security. ✨ If you love talking to people, learning new skills, and working with a team that feels like family, this is the place for you.

🚀 Hiring Process1️⃣ Quick phone call via WhatsApp (or your preferred method) 2️⃣ Google Meet or Zoom interview 3️⃣ Second Google Meet or Zoom interview 4️⃣ Paid training phase 5️⃣ Employment!📩 How to ApplyTo apply, click “Apply” and message Jose Sanchez directly with: ✅ A WhatsApp phone number where we can reach you ✅ Your email address ✅ A two‑paragraph response as follows: Paragraph 1: Describe your experience working in customer service. Share your skills, your background, and why you believe you should be hired. Paragraph 2:

Since we are focused on providing growth and development opportunities for the future, tell us your five‑year plan—what you want to accomplish and where you see yourself. 📧 Alternatively, you can email your application to JSanchez@colthomeservices. com with the same two‑paragraph response, your WhatsApp number, and your contact email.