Commercial Support Specialist - (Spare Parts Coordinator)

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.SummaryDrive customer satisfaction by delivering excellence in Spare Parts Offering, Ordering and Delivery.Single point of contact for the customer (mainly Greek Shipping companies) for Accelleron Spare Parts required during the execution of a service job.Your ResponsibilitiesCoordinates offer, orders and invoicing of Spare Parts to customersEnsure on time receipt of forwarding instructions from the customerMonitoring real time shipment status and ensure on time deliveryEnsure the right technical specifications as per customer requirementsParticipates in the execution of orders, ensuring compliance with proceduresManage the Spare Parts order process from quotation to invoicingResponsible for the financial performance of the order and customer satisfactionMake sure that all necessary data has been registered in the ERP system (commercial issues)Coordinates/communicates with End User Sales regarding customer statusGive feedback regarding market intelligence to the relevant functionsEnsure that services are carried according to Occupational, Health and Safety (OHS) and Quality requirementsYour BackgroundEducation: Engineering studies are preferred but not mandatory.Experience 2-3 years of experiences in these tasksManaging and negotiation skills: able to handle different services and tasks simultaneously.Strong knowledge of MS Office tools.Ability to interact with different customers.Self-motivated individual with a strong commitment.Experience in multinational company is desirable.Strong written and verbal communication skills.English - ProficientYour BenefitsCompany Pension ProgramLunch allowancesEmployee Assistance Program (EAP)Life / Medical plan insurance policyWe look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidateJob Family GroupMarketing, Sales, Product Management