Job Description

Snowball Rentals—a short-term rental management company based in Seattle, WA—is seeking a proactive and detail-oriented Communication Specialist to help us achieve great relations with our clients.Key Responsibilities• Communicate (by messages and calls) with our Airbnb guests, and property owners; resolving their questions or concerns.• Escalete issues according to our SOPs.• Handover all pending issues to the next shift.Must-have RequirementsExcellent proficiency in English (both written and spoken)Ability to learn new tasks quickly and effectivelyStrong communication and problem-solving skillsHighly organized with exceptional attention to detailSelf-motivated and capable of working independentlyComfortable using technology and adapting to new toolsPositive attitude with a willingness to take initiativeAbility to work one to two Sundays per month, as well as some Bolivian holidaysWhy Join Us? Competitive salary paid via Airtm, Meru, Takenos, or USDT.Real impact – help scale a fast-growing company.Career growth – opportunity to be promoted and grow as the company scales.

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