Communications Specialist

WE ARESoftServe, a global leader in digital services and consulting since 1993, collaborates on over 2,000 projects worldwide. From the USA to Europe, APAC, and LatAm, our passionate team drives transformation and innovation for ISVs and Fortune 500 companies, fostering growth and success through cutting-edge technology solutions.The Employee Communications Team plays a key role in shaping, articulating, and delivering compelling internal narratives that connect employees to our company’s purpose, values, and strategic direction. We focus on crafting meaningful stories, developing messaging strategies, coordinating impactful internal communication campaigns, and organizing company information in clear, engaging ways.IF YOU AREA candidate showcasing at least 3-year expertise in corporate or internal communications, preferably within large or global organizationsA holder of a Bachelor’s degree in Communications, Journalism, English, Marketing, or a related fieldA candidate who has exceptional written and verbal communication skills on advanced English levelDemonstrating a strong command of Microsoft Office Suite (PowerPoint, Word, Excel, SharePoint, Microsoft Teams)Experienced in developing internal messaging and content for corporate audiencesAdvanced in writing and editing for diverse audiences and channelsStrong in interpersonal and consultative skills; accustomed to working with senior stakeholdersShowing exposure to Staffbase, LumApps, SharePoint, and Microsoft Teams for publishing and content managementA professional with sound organizational and project management skills with the ability to manage multiple initiatives simultaneouslySkilled at crafting narratives and messaging that inspire, inform, and influenceFamiliar with using AI-driven tools for content development, analytics, or workflow optimizationCertified in storytelling, strategic communications, AI for communications, or change management (as an advantage)AND YOU WANT TODevelop and maintain overarching communication narratives aligned with company strategy, culture, and transformation prioritiesTranslate complex business objectives and initiatives into accessible, engaging internal messaging and storytellingPartner with cross-functional teams to ensure consistency of tone, message alignment, and clarity across all communicationsDesign and execute integrated internal communication campaigns focused on awareness, change management, and engagementBuild communication plans with clear objectives, key messages, target audiences, and measurable outcomesAdapt global narratives to local contexts while maintaining coherence with enterprise messaging and tone of voiceWrite and edit compelling content for multiple channels, including internal news articles, leadership messages, SharePoint pages, newsletters, FAQs, and executive presentationsCraft key messages, Q&As, and internal statements to support organizational initiativesEnsure quality and consistency of written communications in both tone and visual storytellingUse internal platforms (SharePoint, LumApps, Staffbase, and Microsoft Teams) to publish, organize, and distribute information effectivelyContribute to the continuous improvement of internal communication channels, templates, and workflows for clarity and engagementAdvise internal partners on communication strategies and tactics to maximize message impact and audience reachCollaborate with HR, Marketing, IT, and other cross-functional teams to align communications across channels and functionsTOGETHER WE WILLBe SoftServe's voice within the company, delivering high-quality, impactful communications that resonate with employeesExperiment and innovate with content formats and channels to keep associates informed, engaged, and inspiredCollaborate with a diverse team of creative, like-minded individuals, fostering shared success and driving impactful initiativesCultivate a culture of trust, transparency, and feedback through strategic, employee-centered communicationsStay ahead of industry trends, ensuring SoftServe remains competitive in the marketGrow with a wide range of learning opportunities from SoftServe UniversitySoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.