Communications Vice President

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.We’re currently looking for a high caliber professional to join our team as Business & Corporate Communications Intermediate Senior Lead, Vice President, Hybrid based in Singapore.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.The Business & Corporate Communications Intermediate Senior Lead is a seasoned professional who integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external/internal audiences. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.Responsibilities: Overall ManagementDevelop and implement strategic communication programs for internal and external audiencesFormulate communications strategies to support businesses on media relations, issues management, customer & staff events, community relations and internal staff communications and campaignsDevelop an appropriate social media strategy and leverage various platforms to help build a profile for the franchiseDraft positioning statements to manage business issues on external platforms that may pose reputational risk to the franchiseWrite speeches and memos for senior managementEnsure all legal, regulatory and compliance issues are addressed in all communications and key conduct and risk messages are appropriately includedCompile and keep current business information and fact sheets, and track media and communications strategies executedCo-ordinate with external agencies to deliver communications campaignsLiaise with government and regulatory authorities, where necessaryMonitor and manage budgets to specific briefs.External CommunicationsOperate as a key media contact for all issues relating to Citi’s businesses in country.Secure regular media coverage to promote Citi brand and the businessesAdvise senior management and approved spokespeople on media opportunities and issues as they developProvide strategic advice and coaching to media manager on various projects and review all written materialsIdentify speaking opportunities and platforms to position senior management and support them in their communications needsManage business issues and crisis scenarios, and provide strategic advice to management and handle media enquiriesPlan and coordinate media analysis and manage vendors.Internal CommunicationsExecute internal communications strategies to ensure that key messages reach all staffDevelop materials to support internal communications strategies including talking points, PowerPoints etc.Leverage all internal platforms to disseminate key messages.Customer and Staff EventsLead, plan and execute internal and external eventsOversee all planning, creative designs, written materials, logistics and on-site management for each event Prepare briefing documents for senior managementWork with partners and vendors to execute events.Oversee creative designs, content and written materials.GovernanceEnsure all legal, regulatory and compliance issues are addressed in all communications undertaken on behalf of the businessesCompile and keep current business information and fact sheetsCo-ordinate with external agencies to deliver campaignsLiaise with government and regulatory authorities, where necessaryMonitor and manage budgets to specific briefsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:10-12 years working experience in an MNC’s corporate affairs department, in a Public Relations agency or in journalismFluent in English and outstanding written English skillsUnderstand how traditional and social media work and be able to leverage themAble to provide creative solutions to achieve resultsExperience in banking is an advantagePersonal Attributes:Analytical and questioningSelf-starter who takes ownership and follows throughAbility to work under pressure and deliver on goalsExcellent interpersonal skills and able to work as a team with colleagues at all levels of the companyAble to establish good relationships with journalists, partners and external suppliersDrive and focus to deliver on time and under budgetCommitment to a long-term career in corporate affairs.Education:Bachelor’s degree in business management, communications, marketing or another related fieldThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.Take the next step in your career, apply for this role at Citi todayhttps://jobs.citi.com/dei------------------------------------------------------Job Family Group: Communications and External Relations------------------------------------------------------Job Family:Communications Management------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant SkillsPlease see the requirements listed above.------------------------------------------------------Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.