Community Health Worker (CHW) Supervisor

Applicants MUST live in NEVADA to be considered for this role. **About Activate Care:At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform, Care Link, enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs (HRSN). Path Assist is our tech-enabled Community Health Worker program for addressing HRSN utilizing an evidence-based, structured intervention. Our goal is simple: address individuals' unmet HRSNs, increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend.Role Overview:Activate Care is seeking full time, hybrid Licensed Clinical Social Worker (LCSW) Supervisors to oversee Community Health Worker (CHW) teams within designated service areas. These supervisors will provide leadership, clinical insight, and operational oversight to ensure high-quality service delivery, team engagement, and compliance with organizational and contractual standards.This role is ideal for licensed social workers who bring both clinical expertise and supervisory experience, and are passionate about supporting frontline teams addressing health-related social needs. We expect travel and on-site requirements to be 20-30% or less for this position.Responsibilities:Team Leadership & OversightProvide day-today supervision and mentorship to CHWsManage daily workflows, team dynamics, and task delegationConduct weekly one-on-one meetings to review performance, challenges, and goalsFacilitate all-team meetings to build collaboration and share updatesPerformance ManagementDevelop clear and measurable performance criteria aligned with organizational goalsConduct regular evaluations, provide constructive feedback, and recognize achievementsMonitor and document performance issues, implementing performance improvement plans as neededLead annual performance reviews and guide professional growth plansOperational ComplianceReview and approve employee time, PTO, and mileage reimbursements in BambooHREnsure compliance with organizational policies and payroll processesUtilize tools such as Looker and Fluent Stream to monitor metrics and inform decisionsLead Quality Improvement (QI) initiatives, including CHW self-audits and action planningCommunication & CollaborationShare data and insights to drive continuous improvement and problem-solvingEscalate concerns to Activate Care management when necessary and follow through on resolutionTraining & DevelopmentPartner with the Training Manager to onboard and orient new hiresAssess training needs, develop materials, and facilitate targeted sessionsSupport ongoing staff development and promote professional growth opportunitiesCommunity EngagementBuild and maintain strong partnerships with local nonprofits, healthcare providers, and community resourcesEnhance service delivery by leveraging external resources for client supportTechnology & SupportProvide basic troubleshooting for technology platformsEscalate complex issues to IT support when requiredQualifications:Bachelor's Degree in health related field5+ years' experience in healthcare coordination, case management, or CHW supervisionDemonstrated leadership and team management abilitiesExperience with performance metrics, data analysis, and quality improvement initiativesStrong leadership, mentoring, and coaching skillsExcellent communication and stakeholder management abilitiesProficiency with HR systems (e.g., BambooHR), data tools, and communication platformsAbility to travel within assigned service regionsMust have a valid NV state driver's license and have personal transportationRN, LPN, Licensed Social Worker, or a graduate of a 2 or 4 year Allied Health Program highly preferred. Diversity & Inclusion:At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.The Company will not sponsor applicants for work visas at this time.