Monday, October 27, 2025
Hero Esports

Community Manager - Esports

Posted: 4 days ago

Job Description

The ideal candidate will be responsible for managing and engaging with the organization's online community in a way which builds brand awareness.They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers. ResponsibilitiesCommunity Management: Oversee daily operations of game & esports communities across social media, forums, and groups. Implement strategies to boost engagement, retention, and build loyal user bases.Content Strategy: Craft high-quality, culturally-relevant content (text, video, live streams) for games and esports. Lead MCN-related content, including influencer programs and brand collaborations, to enhance brand presence.Relationship Building: Scout and nurture local gaming/esports influencers, manage partnerships with clubs, event organizers, and media, and drive collaborative projects.Data - Driven Decisions: Analyze community, content, and user data to refine strategies, ensuring key performance indicators are met.User & Crisis Handling: Gather user feedback, collaborate with internal teams for improvements, and manage community crises to safeguard brand reputation.QualificationsExperience: 3+ years in game/esports community management. Strong MCN experience, familiarity with local esports MCNs a plus.Skills: Proficient in social media & community tools, excellent content skills, data analysis ability. English - fluent; Tagalog proficiency is an advantage.Abilities: Exceptional communication, market - sensing, project management, and problem - solving skills.Passion: Deep love for gaming and esports, understanding of Southeast Asian gaming culture.

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