Community Research and Engagement Manager

About The RoleAs Community Research and Engagement Manager you will lead council’s understanding of and engagement with the community through research, data, insights, analysis and on-ground action to inform and support strategy and decision-making.Some of your key responsibilities will include to:Develop targeted, multi-channel communication and engagement campaigns that enable effective engagement and manage reputational risks and emerging issues.Deliver place-based events and activations that enable effective engagementBuild insights capability across the organisation to inspire community input into council strategy and decision-making.Lead research and analysis activities and leverage data and analytics to identify stakeholder and community attitudes to effectively target communications and influence the direction of current and future strategies and programs.Represent and present council’s position on priority and emerging issues to the Ipswich community.Lead, coach and support a focused team with a positive and effective culture.View the position description for more details about the role.About YouTo be successful in this role you will have:Tertiary qualification in marketing, communications, or related field, and / or extensive experience to carry out the range of duties required.Substantial experience in building and delivering engagement programs aligned to overarching strategic objectives.Strong experience in quantitative market research (essential) and qualitative research (beneficial). Experience working in a senior stakeholder role across complex projects to develop and implement high-quality communications, research and engagement plans and strategies.Demonstrated team leadership with an aptitude for clear communication, staff development, solutions focus and shared achievement.About The BenefitsThis is a fixed-term contract with an attractive remuneration package that includes 12.5% superannuation and leave loading.Benefits include:Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thriveWork/Life balance: Flex time and a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitionsDiversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision makingLearning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trendsHealth and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental healthLeave options: Annual leave with 17.5% leave loading, cultural leave and other leave options Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and moreAbout UsIpswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state’s fastest growing city and one of the oldest provincial cities.Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:‘Ipswich, a city of opportunity for all. Join us.'We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.Join usIf you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.Please apply online and submit:A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you holdClosing date: 18 November 2025Please direct any related questions to Mark Strong, Manager, Media, Communications and Engagement on 0473 441 265 or careers@ipswich.qld.gov.au.Pre Employment Screening: Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.