Complex Weddings Sales Manager

The Complex Weddings Sales Manager is responsible for achieving revenue targets and ensuring the successful planning and execution of weddings & social events at the hotel. This role plays a key part in the profitability and prestige of weddings and social events in accordance with the hotel’s annual sales and marketing strategy.Adhering to the hotel’s yield policy for weddings and events to maximize revenue and profitability.Collaborating with Sales and Events teams to define and optimize wedding packages and pricing strategies.Managing relationships with third-party vendors, ensuring compliance with hotel standards and delivering an exceptional experience for clients.Supporting the hotel’s commercial strategy and contributing to the achievement of departmental sales goals.Analyzing the local competitive landscape to implement strategies that position the hotel as a top wedding destination.Developing and training the weddings team in sales techniques, service standards, contract negotiation, and flawless event coordination.Building strong relationships with couples and clients to fully understand their needs and deliver tailor-made experiences.Building strong relationships with couples and clients to fully understand their needs and deliver tailor-made experiences.Participating in promotional activities, bridal expos, and relevant marketing events.Produce and present regular updates on sales team performance to hotel owners and senior management.Support ActivitiesAdditionally, they must carry out any other duties assigned that are inherent to the nature of the position.Other ActivitiesThey are expected to attend all required courses, trainings, meetings, or workshops related to the role. Participation in operational meetings organized by management is also essential to maintain alignment with hotel objectives and service standards.In addition, Weddings Manager is responsible for complying with, and enforcing all policies, procedures, and guidelines related to Sustainability, Occupational Health, and Safety.It is also their duty to attend and ensure that all team members under their supervision attend orientation sessions on Sustainability and Occupational Health & Safety. This promotes awareness and understanding of the hotel’s standards and expectations in these critical areas.Finally, Weddings Manager is expected to lead by example by consistently demonstrating safe and responsible behavior in every task performed. This leadership by example helps to foster and reinforce a strong Hilton culture and Safety and Sustainability standards throughout the team.What are we looking for?Strong leadership skills and ability to inspire and manage a sales team toward ambitious goals.Excellent interpersonal and communication abilities.Commitment to delivering exceptional customer service.Strong commercial acumen and analytical thinking to evaluate KPIs and trends.High level of organization, planning, and attention to detail.Professional presence and grooming.Flexibility to manage multiple demands and a dynamic work schedule.What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsConrad TulumScheduleFull-timeBrandConrad Hotels & ResortsJobSales