The role holder is responsible for assisting the managers in administrating contracts and project related work such as coordinating with the client for account opening, physical collection of agreements, facilitating movement changes in drivers & vehicles, timely payments of fines, on time raising of purchase requisitions, report preparation, CRM utilization and others. The role holder ensures relevant pending administrative issues are coordinated and resolved within relevant SLAs, ensuring desired increase in customer satisfaction. MAJOR AREAS OF RESPONSIBILITYEnsures all pending items related to document processing, accounts opening and others are coordinated and resolved in a timely manner.
Prepares and submits monthly/quarterly reports for sales achievements to line manager. Ensures all purchase requisitions are raised in the system in a timely manner. Tracks and maintains CRM utilization, Bi-Weekly "'Lead & Pipeline' reporting, calibration & monitoring. Ensures leads & deals are followed up in an appropriate manner. Maintains all records and databases in a well archived and organised mannerCoordinate input from various department for the bid’s completion. Support the commercial team preparing and submitting Arabic bids and proposal. Performs other commercial related duties as required. Bachelor’s degree in Business Administration /Commerce OR any. Excellent verbal & written communication skills.
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