Job DescriptionLocation: Connemara Coast Hotel, Coisméig Mór, FurboghJoin our fabulous team at the Connemara Coast Hotel as a Front Office Receptionist. The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.
About The Connemara CoastSpectacularly set on the Wild Atlantic Way and the shores of Galway Bay, our luxurious four star Connemara Coast Hotel offers visitors an ideal base from which to explore the spectacular scenery of Connemara and the vibrant city of Galway, a mere 15 minutes away. With grounds that sweep down to the water’s edge, what better place to relax and unwind while taking in the stunning views across Galway Bay to the Burren of Co. Clare. ResponsibilitiesAll our team pride themselves in offering exceptional guest service to ensure we always go above our service standards.
Your role with us will include: To complete duties as requested by the Front Office Manager & Supervisor To greet any arriving guests in a warm and welcoming manner, acknowledging them immediately and attending to them as soon as possibleTo efficiently check in guests, confirming that all details and any special requests are correctly updated on HotSoft and communicated to relevant team membersTo promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitudeTo confirm/offer dinner reservations to all guests upon check in.
To provide information/directions and answer queries about the local area/amenitiesTo ensure all room service calls are handled quickly and efficientlyRequirementsAbout The RoleThe ideal candidate will possess a minimum of 1 year experience in a customer service role. Strong work ethic and customer centric mindset requiredExcellent spoken English requiredExcellent organisation and communication skills requiredAbility to learn new information requiredResilience and capable of working under pressure a distinct advantageThe ideal candidate must be available to morning and evening shifts throughout the week, weekends and public holidays.
Perks and Benefits of working at the Connemara Coast HotelVery competitive hourly wagePRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance ProgrammeDigital Wellness ProgrammeComplimentary, high-quality meals on duty including breakfast, lunch & dinnerDiscounted room & dining rates in Windward properties for you as well as friends and familyRefer-a-friend schemeTraining and development opportunities dedicated to your developmentCycle-to-work schemeAbout Windward ManagementConnemara Coast Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe.
Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their ownersSkills NeededHospitalityRequired CriteriaDesired CriteriaClosing DateTuesday 9th September, 2025Contract TypeparttimeSalaryBased on Experience
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