Consultant, EUC & Service Desk

Job Description We are seeking a motivated fresh graduate or entry-level professional to join our team implementing Amazon Connect cloud contact center solutions. This role involves working closely with customers and internal teams to design, configure, and deploy contact center and AI-powered solutions, including conversational IVRs, real-time analytics, and generative AI capabilities Key Responsibilities: Learn and assist in configuring Amazon Connect contact flows, routing profiles, and AI f…