Consumer service associates

Role Description This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will handle day-to-day customer interactions, providing support and ensuring customer satisfaction. Responsibilities include responding to customer inquiries, resolving issues, and maintaining a high level of customer experience. The role also involves documenting interactions, updating customer records, and collaborating with other team members to improve service procedures. Qualifications Customer Service Representatives, Customer Support, and Customer Experience skillsAbility to ensure high levels of Customer Satisfaction and effective Customer ServiceExcellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailAbility to work on-site in New CairoExperience in customer service roles is beneficialHigh school diploma or equivalent; additional education is a plusFluency in English is a MUSTFlexibility with night and overnight shifts is a MUSTBenefits17,000egp Net salary and more!fully paid trainingsocial and medical insurancetransportation is provided (door to door for ladies)KPIs are granted 1st 3 months95% of our promotions are internalNo experiencezx is required!Lots of events and Lots of fun!