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Contact Center Transportasi Online - Yogyakarta

TP • Yogyakarta • onsite
Posted: 13 hours ago
Customer Service mid

Job Description

Qualification :Minimum D3, S1 any majorMinimum GPA 2.75Experience minimum 1 year in Call Center InboundFresh Graduate are welcomeFluent in English both of Reading & WrittenCommunicativeWilling to work in SHIFTING SCHEDULE including Weekend and Public HolidayWilling to place in YOGYAKARTAResponsible :Answering an Incoming chats and Respond to EmailHandle Customer Inquiries by ChatsProvide Customers about Product and Service InformationIdentify and Escalate Priority IssuesDocumenting All Information According to Standard Operating ProceduresComplete All Chat LogsUpdating customers profile into computerConduct customer surveys to ascertain level of customer serviceAble to quickly locate user problems and provide solution

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