Content EC Assistant Manager/内容电商助理经理

工作职责:Content EC Assistant ManagerI. Job Responsibilities Content Development Content Planning and execution: Responsible for planning, shooting, editing, and publishing short video content, keep improving the quality of video content, and increasing brand exposure and user engagement. Influencer Collaboration: Seek out and collaborate with KOLs and KOCs to promote products and increase sales and brand awareness. Internal cross-departmental communication：cooperate with marketing to develop Band KOL Matrix and continue to optimize Daily Store Operation Management Product Management: Responsible for product listing and delisting, ensuring the accuracy and completeness of product information, optimizing product descriptions and images to enhance product appeal. Activity Planning and Execution: Support and develop marketing activity plans for in-store landing Data Monitoring and Analysis: Daily monitor store operation data, including traffic, conversion rates, ATV, and ROI, analyze data trends, and provide a basis for operational strategy adjustments. Customer Service: Promptly handle customer inquiries and complaints to improve customer satisfaction and loyalty. Fan Interaction: Interact with fans on the platform, respond to comments, and enhance fan stickiness. Customer Relationship Maintenance: Establish and maintain good relationships with customers, including influencers, suppliers, and other partners. DP managementII. Job Requirements Minimum 2-year DY Ecommerce operation experience, Candidates with successful operation cases background is preferred Proficient in using Douyin's operation tools, and familiar with traffic mechanisms Excellent content planning and creation skills, able to produce engaging short video content. Strong customer and consumer focus and insight in B2B business is preferred Good communication skills and teamwork spirit, able to effectively collaborate with cross functions. Quick-learner and devote himself/herself to Douyin with passion for Food内容电商运营助理经理这个位置主要是在抖音等内容电商平台，通过原创短视频批量制作的方式，借助DP和内部团队的拍摄合作，寻找平台的小B端餐饮用户的痛点并完成即时转化，候选人必须要有短视频制作的能力或经验，对抖音电商有大概理解并对2B的餐饮业务感兴趣一、岗位职责1内容开发 内容规划与执行：负责短视频内容的策划、拍摄、编辑和发布，不断提升视频内容质量，增加品牌曝光度和用户参与度。 网红合作：寻找并与KOL/KOC合作，推广产品，提升销量和品牌知名度。 内部跨部门沟通：与市场部门合作，发展品牌KOL矩阵，并持续优化。 DP管理和内部拍摄团队管理协调2日常店铺运营管理 产品管理：负责产品的上架与下架，确保产品信息准确完整，优化产品描述和图片，提升产品吸引力。 活动规划与执行：支持并制定店内营销活动策划，实现活动落地。 数据监控与分析：日常监控店铺运营数据，包括流量、转化率、平均交易额（ATV）和投资回报率（ROI），分析数据趋势，为运营策略调整提供依据。 客户服务：及时处理客户咨询和投诉，提升客户满意度和忠诚度。 粉丝互动：在平台上与粉丝互动，回复评论，增强粉丝粘性。 客户关系维护：建立并维护与客户（包括达人、供应商和其他合作伙伴）的良好关系。二、任职要求 至少2年抖音电商运营经验，有成功运营案例背景者优先。 熟练使用抖音运营工具，熟悉流量分发获取机制。 具备出色的内容规划和创作能力，能够制作吸引人的短视频内容。 强烈的客户和消费者导向，对B2B业务有深入见解者优先。 良好的沟通能力和团队合作精神，能够有效跨部门协作。 学习能力强，对抖音充满热情，尤其对食品领域有浓厚兴趣。任职条件:Same as above.