CONTINUOUS IMPROVEMENT & QUALITY MANAGER

With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.DOEnable the commercial and operations teams to deliver what the customer wants: shortest lead time, highest quality, and lowest costIn conjunction with the global team, own the vision and deploy the strategy for the future of continuous improvement across the full spectrum—operations, commercial, finance, and support functions—at site/regional levelsEnsure that Propelis continuous improvement methods follow best practices and that Lean is placed at the forefront of all workplace inputs, processes, and outputsDevelop, document, deploy, maintain, and improve a business management system inclusive of policies, procedures, processes, and practicesTeach, coach, mentor, facilitate, and lead Lean (kaizen, strategy deployment, and various Lean tools) and problem solving activities designed to improve quality performanceUse Lean, Six Sigma, and other process improvement methodologies to build management processes, data foundations and tools to enable standardization within quality functionDrive innovation and new ways of thinking to deliver better solutions for global activities within the assigned functional scopeProvide subject matter expertise for GMP/cGMP requirements for label and documentation (GDocP)Maintain and comply with ISO 9001, ISO 14000, ISO 28219 as applicable; organize activities of sites to achieve ISO certifications as requiredAid in root cause analysis, corrective action/preventive action (CAPA) responses, RFPs, audits, and other quality-related tools, events, and methodsInterface with the business and customer (as applicable) as steward of quality assurance, quality control, and QMSMonitor and report quality KPIs for the business (internal) and customer (external), as applicable, and determine the right KPIs to measure for health of quality function, e.g., DPMO, COPQ with support of Business IntelligenceLead and organize the adoption and improvement of quality tools for incoming quality, internal quality, and external quality and serve as a thought leader on quality topicsConduct internal and external audits on both scheduled and ad hoc basesDISPLAYBehaviorsCustomer Focus – Building strong customer relationships and delivering customer-centric solutionsEnsures Accountability – Holding self and others accountable to meet commitmentsOptimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvementDecision Quality – Making good and timely decisions that keep the organization moving forwardCollaborates – Builds partnerships and working collaboratively with others to meet shared objectivesTechnical CapabilitiesBusiness Knowledge – Applying knowledge of the business and the marketplace to advance the organization’s goalsQuality Management – Applying knowledge of quality management systems and international standards to internal structuresLean Expertise and Culture – Applying cultural aspects of improvement to complement the tools that are necessary to drive change and improve performanceDELIVER Enable operations to meet its KPIs— details to be provided as part of annual goals discussion Publish and maintain learning and development documents pertaining to Lean and CI Manage the kaizen pipeline to ensure that continuous improvement activities are identified, planned, resourced, scheduled, executed, and implemented Create, manage, maintain, and improve the Propelis Quality Management System as the way of quality in the organizationThe businesses of SGS & Co and SGK have united to form Propelis, a go-to-market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence. Our broad range of integrated solutions include brand creative, packaging, print solutions, branded environments, and content production. Services are delivered through our family of brands: SGX, Marks, Equator, Collide, and 5Flow. With a combined legacy spanning more than 150 years, Propelis commences operations with 10,000 employees in 30+ countries, nearly $1 billion in annual sales, and a diverse client base of over 2,000 leading companies.