Contract & Operation Support

Brussels - Brussels Hoofdstedelijk Gewest - BelgiumFor our our client Coca Cola in Anderlecht (Brussels), we are looking for a Contract & Operations SupportThis position is on site from Monday- Friday (8h-17.45) . Good communication skills (oral & written) in Dutch/French and English are required.CBRE is a global leader in real estate services and investment. We are currently seeking a dedicated and detail-oriented Contract Support professional to join our team, working directly with our client at Coca-Cola in Brussels. This role offers an attractive salary package and extra-legal benefits, fostering an energetic and open working environment with opportunities for teambuilding, initiatives, and self-development.Job Purpose: The Contract & Operations Support will provide exceptional customer service and comprehensive financial and administrative support related to supplier contracts, certifications, and documentation. This role is crucial for ensuring compliance with both internal CBRE and client requirements.What You'll DoOperations & Administration:Provide outstanding customer service to clients and tenants.Conduct site inductions and participate in the helpdesk, logging, distributing, and closing reactive calls on the designated system.Support KPI management and assist the team with CMMS/FMIS (SI7) to ensure timely closure of tickets.Continuously develop and improve systems to maximize efficiency.Prepare and distribute monthly newsletters to various communities within the building.Maintain up-to-date signage.HR administrationEnsure fully correct records are maintained and participate in quality checks of the site.Suggest improvements to existing processes and solutions to enhance team efficiency.Show behaviours consistent with CBRE RISE values.Work within guidelines and policies.Back-up fleet administration & event set-up organisationContract & Financial ManagementOnboard vendors for reactive and planned works, and manage sub-contractor paperwork.Drive commercial performance by understanding contractual commitments, promoting better buying practices, and utilizing preferred suppliers.Conduct supplier surveys on "My Supplier."Manage the Procure-to-Pay (P2P) process, creating and receipting Purchase Orders (POs) on behalf of the client.Prepare weekly reports, including Work in Progress (WiP), Debt, and Invoice Pool, and provide ad-hoc reporting as requested.Act as the Coupa P2P system champion.Track vendor performance utilizing established and new processes and systems, preparing detailed reports for internal and external stakeholders.Act as a financial and operational systems champion, suggesting cost-saving opportunities.Review processed invoices and ensure accurate cost center coding.Coordinate the billing application, calculate margins, raise invoices, and submit to clients, working closely with the site team and head office for accurate processing of quotations and purchase orders.Review and approve maintenance billing invoices and projects as per contracted agreements, ensuring consistent delivery of core operational and financial outputs.Respond to inquiries on financial reports and deliver monthly reporting support on contract reviews.Quality & ComplianceAssist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment.Maintain QHSE documentation with team and ensure its availability & compliance using company systems (ie Elogbooks)Coordinate sub-contractor files, ensuring statutory compliance with QHSE (Quality, Health, Safety, Environment) requirements.Coordinate compliance procedures and identify safety & operational issues.Log hazards and customer feedback on the QHSE Management Portal.Share best practices and innovation.What You'll NeedSkills & Experience:Good communication skills in English (written/oral), Dutch, and French are essential.Computer literate with good knowledge of Microsoft Office products (Word, Excel, Outlook). Knowledge of Coupa is a plus.Customer-focused with a passion for customer service.Results/task-oriented with excellent attention to detail and accuracyStrong time management and organizational skills.Good math skills.Our OfferIn return, we offer a fixed contract, fulltime position with an excellent salary and benefits (cellphone, laptop,Healthinsurrance plan..) with fantastic opportunities for progression in a growing business. Our success is driven by motivated employees. Our human resources policy aims to create a favorable working atmosphere where talented people can evolve and where attention is paid to a good balance between professional and private life. Results-oriented while having fun!Why CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.Service line: GWS Segment