Coordinator, Health & Care

Organizational ContextThe International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191-member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpa); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principle.The IFRC Europe Region delivers strategic and operational support to 54 National Societies across the region, guided by the IFRC Strategy 2030, the Agenda for Renewal and Global and Country Unified Plans. The geographical coverage spreads across Western, Central and Eastern Europe, South Caucasus, Central Asia and Israel. The Region provides support to Red Cross and Red Crescent Societies directly from the regional office in Budapest and through a decentralized network model that includes 1 Country Delegation (CD), 5 Country Cluster Delegations (CCDs).The IFRC Health and Care Framework 2030 outlines the strategic approach of the International Federation of Red Cross and Red Crescent Societies (IFRC) to improve health outcomes and community resilience worldwide. It contributes to the IFRC Health Policy 2025 to address pressing global health challenges, including the impacts of climate change, pandemics, and humanitarian crises.Job PurposeReporting to the Deputy Regional Director, the Health and Care Coordinator will play a key role in advancing the IFRC Health Policy and Health and Care Framework. The role will provide technical and operational support, ensuring timely and effective implementation of health services by the Red Cross and Red Crescent National Societies to meet the growing gaps in health and wellbeing in the Europe Region with a focus on cost-effectiveness, innovation, transparency and accountability, supporting the Membership to respond to global challenges and enhancing community-based action. The position will support the safety and quality in the National Societies health activities by providing high quality technical and operational guidance, collaborating with a large network of internal and external partners that are working and innovating in this field, while contributing to IFRC’s overall goals. The Health and Care role will be working to ensure development, roll out, monitoring and reporting of health activities in support of the National Societies and contribute to learning and development.Job Duties And ResponsibilitiesCoordination and Regional & Country Support Support the National Societies and IFRC country/cluster delegations in monitoring the European public health panorama and risk profile - national epidemiological data, health indicators and disease patterns for analysis and early detection of public health concerns, disease outbreaks or epidemics.Provide technical guidance and support to National Societies in developing health emergency risk management plans and other services consistent with their mandates and roles as agreed with national authorities.Support to develop and dissemination of tools for health emergency risk management, readiness, and response.Support the development and roll out of health communication packages for NS(s), based on global standards and guidance and adapted to regional and local contexts.Support National Societies in developing relevant and effective services for health emergencies.Support capacity building, exchange and scale up of Mental Health and Psychosocial support, Healthy ageing, Climate and Health services of National Societies.Structure and develop a distributed and collaborative way of working leveraging IFRC Secretariat role as a broker of resource-sharing, knowledge generation and peer-to-peer support based on IFRC membership expertise, networks, hubs and Reference Centres.Ensure coordination with WHO, UN and development partners in health and care, epidemic and pandemic forecasting, detection, preparedness, and response, including updating or development frameworks for collaboration.Liaise with and encourage National Societies to engage effectively with other key health sector players including Governments, WHO, UN (Health Cluster where applicable), international and national NGOs where appropriate.Programme management Provide support for health and care activities during emergency operations.Ensure results-based management of IFRC supported emergency response activities and long-term programmes according to project and grant management and health and care standards.Support National Societies in identifying challenges and gaps in health and care areas which require additional resources and assist with fundraising in collaboration with relevant technical teams at the Regional Office and global health team. This may include developing project proposals.Prepare key project reports for donors and other partners to keep them informed on program progress.Job Duties And Responsibilities (continued)Effective people and matrix management Manage, guide and motivate technical Health and Care staff to ensure the highest level of performance in their respective areas of responsibility, ensuring quality service, compliance and timeliness.Develop, motivate and set performance objectives for team members in line with broader programme/ operational objectives and global functional objectives to support a culture of continuous improvement.Plan, manage and monitor available resources (people, budgets, equipment, etc.) to deliver agreed activities for the Health and Care team.Contribute to a strengthened global health and care team and cross-region learning, support and collaboration.Ensure coherence and a clearly articulated integration among relevant policies, strategies, frameworks, and tools related to all operations and programmes, with particular attention to coordination and integration with Disaster, Climate and Crises and Protection, Gender and Inclusion services.Lead on and collect/share good practices and innovative approaches for effective efficient operations and sustainable programmes. Articulate spaces and channels to gather and provide local feedback loops to ensure more relevant, efficient, and culturally aligned global approaches and methodologies.Coordinate with PMER and Quality Assurance, National Society Development, Ethical Practices and Corporate Services functions to ensure that Disaster, Climate and Crises operations follow the IFRC standards and procedures, build on synergies and collaborative approaches and avoid duplication and fragmentation.Collaborate closely with Strategic Partnerships and Resource Mobilization and Humanitarian Diplomacy and Communications to sustain and contribute to resource mobilization, advocacy, positioning and representation efforts.Build synergies and complementary initiatives with RCEU Office in Brussels in key technical areas for National Societies positioning and access to resources within the European Commission. EducationRequired:Professional certification in a health discipline (MD, RN, MPH, MSc in public or global health, midwifery)Preferred:Relevant post graduate degreeQualification or Certification in Project ManagementExperienceRequired: Minimum 7 years of relevant professional experienceMinimum 5 years of work experience in health programme managementExperience in collaborating with national health authorities and/or WHOExperience in health emergency risk managementStrong experience working in a multicultural, international contextPreferred:Experience in surveillance, epidemiology, or Health Information Services at the community levelExperience in Healthy AgeingExperience in Mental Health and Psychosocial SupportExperience in Health and ClimateKnowledge, Skills and LanguagesRequired:Demonstrated management skills, service minded, ability to lead, delegate and manageResult-oriented, ability to lead transitions within a matrix management structureGood ability in representation, negotiation, networking and communicationGood knowledge of current international health standards and guidelinesAbility to handle multiple tasks and manage stressExcellent communications and interpersonal skillsGood mentoring and coaching skillsExcellent collaborative and teamwork skills.Ability to work within a multi-cultural, multilingual, multidisciplinary environmentAbility to travel extensivelyFluent spoken and written EnglishPreferred:Good command of another IFRC official language (French, Spanish or Arabic) or RussianCompetencies, Values and CommentsValues: Respect for diversity, Integrity, Professionalism, AccountabilityCore Competencies: Communication, Collaboration and Teamwork, Judgement and Decision making, National Society and Customer Relations, Creativity and innovation, Building trustFunctional Competencies: Strategic orientation, Building alliance, Leadership, Empowering othersManagerial Competencies: Managing staff performance, Managing staff development