Head of Operations

ROLE DESCRIPTIONJob TitleHead of OperationsBusiness LocationLagos, NigeriaFull/Part TimeFull TimeReporting LineManaging DirectorLanguage requirementsEnglishRequired No. of Candidates for the Role1Job PurposeCordros Registrars Limited needs a Head of Operations who will supervise the operations team and handle the day-to-day operations of the business. Someone who understands the registrars' business and the financial services industry. Responsibilities Ensure timely and error free regulatory reports Ensure adequate record keeping - Client's and company records. Drive 90% of service offerings using technologyDemonstrate sound judgement and high degree of competence in execution leading to customer satisfaction rating of at least 90%.

Prospecting new businessJob RequirementsEducationA minimum of bachelor degree in relevant disciplines such as Business Administration, Management SciencesMSc, MBA will be an added advantageWork ExperienceMinimum of 5-6 years' experience in same or similar role. Prior experience within the Financial Services and Registrars BusinessKey Knowledge and SkillsKnowledgeThe incumbent must have proficiency knowledge in the following areas: Good knowledge of Microsoft office suites. Must be able to handle a fast-paced environment and be able to make informed decisions. Knowledge of the tenets of a Registrar Business. SkillsThe incumbent must demonstrate the following skills:

Excellent analytical, evaluative, and problem-solving abilitiesAbility to multitask and manage time effectively. Ability to work under pressure. Ability to work under pressure and take initiativeResults driven. Must be able to handle a fast-paced environment and be able to make informed decisions. Behavioral AttributesAdaptable, flexible, and able to thrive on challenges whilst handling a multitude of tasks and responsibilities Self-motivated with drive, energy and initiative. Integrity, honesty and total commitment to the requirement to maintain client confidentiality. A team player, who is willing and able to assist the team in meeting and exceeding its objectives. Excellent communication and interpersonal skills.

Expected to display an appreciable measure of emotional intelligence. Working RelationshipsInternalRelationship managers, Finance team, Legal & compliance team and other colleagues within the Cordros group. ExternalClientsWork CycleHours/Days the incumbent is required to work Monday – Friday (8: 00 am – 5: 00 pm)Physical RequirementsNone Moderate ExtensiveLifting Required XComputer use X