Correctional Officer
Posted: Oct 16, 2025
Job Description
Serco is a place where you can growJoin a team of 12,000+ professionals across ASPAC and experience a place of challenge, opportunity, and reward.BenefitsWe offer lots of opportunity for you to grow and flexible benefits to suit you in every stage of your life and career, including:Comprehensive induction and ongoing trainingOpportunities for career advancementSupportive and inclusive work environmentHealth and wellness programs24/7 shifts offering work-life balanceAccess to employee assistance programsFree onsite parkingCompetitive remuneration packageMedical insurance discountStaff discount with selected major retail storesMake an impact at SercoAs a well-trained Reintegration Officer (otherwise known as Corrections Officer), you’ll make a positive impact by supporting the rehabilitation and reintegration of prisoners within a secure facility, ensuring their safety, and supporting their reintegration journey. Working on a 24/7 roster, you’ll contribute to the security of the facility while fostering a safe and respectful environment.Our Reintegration Officers Makes a Positive Impact ByPromoting and maintaining a safe and secure environmentReceiving prisoners into the facility, conducting searches, and supporting the daily activities and routines of the men, as well as escort duties within and outside the facilitySupervising and supporting prisoners in rehabilitation and reintegration programmesSubmitting accurate incident reports and maintaining administrative recordsBuilding positive relationships with prisoners, staff, and external agenciesSupervising prisoner activities and work programsActively participating in team meetings to enhance team cohesionSerco is a place for youTo Be Successful In This Role You’ll HaveFull Class 1 Driver LicenceAbility to work across a 24/7 schedule, including nights, weekends, and public holidaysExperience or willingness to undertake NZQA Offender Management Level 3 trainingExcellent command of the English language as accurate incident report writing on a formal management platform is an integral part of this roleLife experience and life skills to support the men in our care on their reintegration journeyAs a person you will be a reliable, dependable, trustworthy team player with well-developed problem solving skills and the ability to make informed decisionsPhysical fitness to meet the demands of the roleFor additional questions, or to learn more, please contact Giuliana Lehman – Talent Acquisition Partner: Giuliana.Lehman@serco-ap.com(Please apply via the portal as we do not accept applications via email)Are you ready to do important work that really matters?At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges. We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Māori and Pacific people, LGTBQI+. By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.Impact a better future at Serco.Top of FormBottom of Form
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