Associate, KYC Support and Services

Job DescriptionFinancing & Client Services (FCS) in charge of several cross-functions of the Financing Bank, including agency, transaction management and client service for loans, cash management and receivable & supply chain finance activities, as well as KYC support. The Associate will be responsible for executing and enhancing KYC-related processes, supporting front office teams, and ensuring timely delivery of KYC files in line with regulatory and operational expectations. This role also contributes to internal process improvement, including dashboard creation and data automation initiatives.

Front Office SupportCoordinate onboarding, periodic reviews, modifications and closure process of clients ensuring the adherence to regulatory and internal policies across client onboarding and review activitiesFacilitate and monitor KYC file progress, engaging clients and internal stakeholders to meet expected turnaround timesReceive briefing from business lines to understand future transactions/deals and launch onboarding processes liaising with the KYC platformEngage and work with Front Office and external clients to obtain necessary information and documentationProvide proactive support and advice to the business and other functions on all issuesCreate, Update, and Present monthly progress reports to Head Office, Management and Heads of business linesEnsure all original documents have been received in a form satisfactory to the bankEscalate any red flag to the bank’s Financial Security departmentParticipate in projects with relation to regulatory changes, new processes, system enhancements, remediation exercises as well as audits Client & Front Office SupportWork closely with Clients and internal teams to ensure all documents required for account openings are complete and compliantEnsure all necessary account opening documents have been received in original or certified true copy formsAnswer client requests concerning current accounts, online banking and cash management queriesAnswering Client related queries on their accounts (Account balances / monthly account statements, Audit confirmations, Facility usage, etc) and general servicing tasksSuggest and implement process improvements to enhance client satisfaction and internal efficiency Process Enhancement & AutomationDrive initiatives to improve existing processes through simplification and automationContribute to building internal dashboards and tools for monitoring and reporting purposesEnsure data accuracy and consistency across systems Broader FCS ParticipationCollaborate within FCS to support cross-functional initiatives and any enhancementSupport ad hoc projects, new activity and cross-functional improvement initiatives within KYC and Client ServiceShare best practices and provide training support to junior staff members or new joinersAssist in audit preparation and participate in regulatory and compliance-regulatory and compliance-related reviewsApplication criteriaCompany Crédit Agricole CIBAbout Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).

8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities. For more information, please visit www. ca-cib. com Twitter: https: //twitter. com/ca_cib LinkedIn: https: //www. linkedin. com/company/credit-agricole-cib/ By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.