Creative Services Administrator

Important: Please read the complete JD before applying.ONLY CV's in English will be consideredJob Summary: This position serves as a support role to clients, client success, creative services and the sales team as it relates to creative services; it is part production and part administration. Accurately produce quality customer advertisements that are aesthetically pleasing for all projects in the submission queue. Manage multiple projects at the same time while maintaining deadlines and detail. Provide internal communication with creative services operations and sales. Provide external communication with customers via email and phone offering support regarding creative services as needed.Key Responsibilities:Produce postcard advertisements utilizing web to print ad-builder software.Produce templated advertisementsClean all customer advertisements received to print-ready standardsReformat advertisements to meet specificationsUpdate advertisements with new contentAccurately and efficiently upload advertisements to appropriate customer's account for customer review and magazine productionWork through the project submission queueAccurately record time spent on projects as neededAccurately and efficiently email proofs to customers for reviewMaintain directory organization of all original, working, and final files on serverExport a variety of file formats to .pdf, .jpg, .tif or other working file typesDetermine if submitted files fit within production specs • Use judgement on quality assessment of digital and printed images, ads, logosProfessionally and proficiently communicate with internal and external customersMaintain a record of customer notes in the company's CRM applicatioSales, and Client Success teams to ensure seamless execution and client satisfaction.What We OfferWorking at Edge means being part of a supportive, innovative, and globally-minded team. Here’s what you’ll get:Contract Type: Full-time with comprehensive benefits.30 vacation days annually.15 salaries per yearType of work: RemoteRequirements:Prior customer services and/or sales experience requiredMac PlatformProficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat Pro)Associates degree in a design related field required, Bachelor’s preferredPrior intern or freelance experience requiredExperience at a magazine, catalog, high volume agency, graphic design firm, internal corporate or prepress department is a plusOur Hiring ProcessApplication Review: Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.Skill Assessment: Shortlisted candidates will be sent an online assessment. This helps us gauge your skills and communication expertise.Client Interviews: Candidates who finish training will participate in customer interviews to showcase their skills and align with specific client needs.Final Selection: Once there’s a good match, you’ll join the Edge Global Talent Community, ready to make an impact in the world of healthcare.Why Choose Edge?Be part of a dynamic, global community that values your skills.Work on projects that make a real difference in people's lives.Enjoy a clear path for career growth and development.Talent boilerplate:At Edge, we’re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That’s why we’ve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you’re worth.Equal opportunity employer statement:Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.https://onedge.co/about-us/