Credit Collection Agent

📍 Location: Acharnes, AthensJoin the team of Rainbow Waters!Rainbow Waters is the leading company in Greece and the 3rd largest in Europe in the field of bottled water dispensers and home water filters. More than 1.6 million consumers in Greece trust us every day to cover their most essential need — pure, high-quality water. We combine innovation, technology and care for the environment in everything we do.We are growing and we’re looking for a Credit Collection Agent to join our team at our headquarters in Acharnes.💼 Your roleAs a Credit Collection Agent, you will play a key role in maintaining our customers’ trust and ensuring timely and effective debt collection. If you have strong communication and negotiation skills, a sense of professionalism and enjoy customer interaction, this role is for you!ResponsibilitiesContact customers by phone to facilitate and achieve overdue payment collectionAnalyze customer cases by reviewing account statements and invoicesFollow up to ensure timely payments while maintaining a positive customer experienceAccurately record all interactions and results in the ERP systemRequirementsExcellent communication skills (verbal & written)Previous experience in debt collection or call center rolesKnowledge of credit collection practices, basic accounting principles and regulationsExcellent computer skills (MS Office, ERP systems)Professionalism, attention to detail and ability to make quick, sound decisionsWhat we offerComprehensive training and continuous developmentModern and friendly work environmentCompetitive compensation packagePerformance bonusOpportunity to work in a stable, growing and innovative company📩 If you have experience in payroll and would like to join a dynamic and organized team, please send your resumeAll applications are handled with absolute confidentiality and are retained for 6 months in accordance with the company's privacy policy.