Credit & Collections Analyst

Job Summary Long Description Responsible for an assigned segment of accounts, the Credit & Collections Analyst ensures that customers are contacted and invoices are paid in accordance to terms Maintain accurate and reliable notes in aging workflow report and CMS Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis Confirm customer receipt of high-value invoices via email, phone, or through electronic submission portals and ensure payment is forthcoming in accordance to policy Work with internal and external customers to research and resolve outstanding issues in order to collect payment, process adjustments, or process credits and write-offs as applicable Request tax certificates as needed Coordinate clearance letters or No Objection Certificates (NOCs) as required for payment releaseVerify and submit invoices through client-specified platforms (e.g., Ariba, Coupa, Oracle iSupplier).Ensure compliance with UAE VAT regulations, including attaching tax-compliant supporting documents. Process credit card payments and set customers up for ACH payments as needed Process monthly account statements Manage collection team emails and hotline calls Familiarity with UAE Wage Protection System (WPS) procedures and local bank clearance practices is a plusPerform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.Must-Haves Minimum Bachelor’s degree in Accounting, Finance, Business, or related field (High school diploma with strong experience may be considered) Minimum 3 – 5 years’ experience in Accounts receivable or business-to-business collections Intermediate/Advanced proficiency in PC/Microsoft applications (Excel, Access, Word,) Proficiency in Microsoft Office applications (Word, Excel, Outlook) Demonstrated experience using pivot tables in Excel Experience operating in a multi-country and/or complex matrix business environment Nice-To-HavesFamiliarity with GCC or UAE VAT compliance and documentation practices Experience in Construction industry collection is a plus Demonstrate time management skills with attention to detail Detail oriented and capable of analyzing complex financial/operational data Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Self-starter capable of working independently and ensuring to meet deadlines Excellent communication and interpersonal skills, both verbal and written Ability to balance multiple tasks with changing priorities Ability to exercise solid judgment with sound problem-solving and decision-making skills Basic business-level Arabic language skills are an advantage WHY YOU’LL LIKE WORKING HERE Medical benefits, including dentalPaid holidays and PTOEnjoyable and dynamic company cultureTraining and professional development opportunitiesMore About UsAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.Direct Reports This position does not have direct reportsWork HoursAVI-SPL reserves the right to alter work hours and work location as deems necessary