Credit Collections Manager

A good food story is built on layers—inside, where quality and performance excel, and outside, where artistry shines. Through IRCA Group’s diverse capabilities, premium ingredients, and innovative solutions, they empower chefs and the food industry to create without limits, making the extraordinary simple at every step.IRCA Group is a global leader in high-quality food ingredient production, specializing in chocolates, creams, fillings, fruits, pistachios, and chocolate and sugar decorations. Its brands include: IRCA since 1919, Dobla, JoyGelato, Ravifruit, Cesarin, Domori and Graffiti Sprinkles, each with its own unique history, specialties and positioning in the market. With over 100 years of Italian heritage, IRCA operates 21 production facilities across Europe, the U.S., and Vietnam, serving customers in more than 100 countries. With more than 2,000 employees globally, IRCA Group continues its focus on expansion via acquisition and organic growth. With strong support from Advent, the private equity firm that acquired IRCA in 2022, IRCA Americas is expanding its footprint with new and increased domestic capabilities, particularly in chocolate, fillings, and decorations. In the US, IRCA Group has offices and manufacturing facilities near Atlanta, Chicago, San Francisco and St. Louis. In 2023 IRCA Group had a combined revenue of €1 billion.Job overview:  Credit Collections Manager will be responsible for ensuring that our company’s receivables are collected in a timely and efficient manner while maintaining accurate financial records. You will lead a team of AR professionals, work closely with other departments, and implement processes to optimize cash flow and reduce outstanding balances. The Leader works directly with the Head of Shared Services to manage cash postings and collections for timely payments. This role requires regular communication and collaboration with external customers, company leadership, and multiple internal departments. Must be able to work onsite daily in Duluth, GA. Key ActivitiesImplementing credit policies and procedures to mitigate risk, evaluating credit applications, and conducting risk assessmentsMonitoring and managing outstanding accounts, implementing strategies to improve collection rates, and negotiating payment plans with clients. Hiring, training, and supervising credit and collections staff, providing guidance and support, and fostering a positive and productive work environmentComplete month-end tasks accurately and within the required timeframeWorking closely with sales, finance, and other departments to ensure alignment on credit policies and procedures. Reviewing financial statements, credit reports, and preparing regular reports on accounts receivable and collections performanceEnsure compliance with GAAP, IFRS and Irca’s standards & best practicesAssist with the optimization of Infor M3 - ERP to streamline processes and increase efficiencyTrain, mentor, and develop accounts receivable team members to improve their skills and performanceQualificationsBachelor’s degree in Accounting, Finance, or related field15 + year of experience in AR and 5+ years of experience in a Lead roleStrong understanding of accounting principles and AR processesExperience with AR software and ERP systems - Infor M3 is a plusProficient in Microsoft Excel (pivot tables, v-lookups, etc.) Strong leadership and management skillsExcellent analytical and problem-solving skillsProficiency in financial software and Microsoft Office SuiteStrong communication and interpersonal skillsIn-depth knowledge of credit and collections best practicesAbility to train, mentor, and motivate team members