Credit Controller - 4 Months

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitivelyKey ResponsibilitiesCredit Management & CollectionsConduct proactive debt collection via telephone, email, and Microsoft Teams.Prepare and manage the outcome of Warning and Final Demand letters.Draft and negotiate payment arrangements with customers.Chair monthly debtor meetings to review outstanding accounts and agree on action plans.Serve as the primary contact for all collections-related queries.Prepare and submit credit note requests in accordance with company policy.Maintain detailed records of all customer interactions and collection activities using K8 ERP system.Reporting & AnalysisPrepare and deliver month-end reports on debtor performance and aged debt.Reconcile and manage allocated customer accounts, ensuring accuracy and timely resolution of discrepancies.Operational DutiesPrepare and execute the monthly Debit Order run.Perform routine account maintenance and updates.Carry out ad hoc duties as assigned by the Line Manager and Credit Control Manager.Essential RequirementsSkills, Knowledge and Experience:Minimum of 7 years’ experience in a fast-paced, high-volume credit control environment.Strong numerical aptitude and attention to detail.Excellent verbal communication skills with a professional demeanour.Proficient in Microsoft Excel and other relevant IT systems.Effective interpersonal skills with the ability to liaise confidently across all levels of the organization and with external stakeholders.Proven ability to perform under pressure and thrive in challenging environments.Desirable AttributesDemonstrated problem-solving abilities and a proactive approach to resolving issues.Higher education in Mathematics, Accounting, or a related field.Company InfoYou may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."Equal OpportunitiesAs a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.