Credit Controller

An exciting opportunity for a Credit Controller to join Gilson's European Finance Department, supporting the business as part of a shared services team based in The Hague, The Netherlands.As Credit Controller, you will lead the credit control function across multiple international entities, ensuring the timely collection of outstanding invoices and contributing to the maintenance of healthy cash-flow. You will work closely with clients, internal teams, and management to resolve payment issues, minimize financial risk, and continuously improve the efficiency of the collections process. This role requires strong interpersonal skills, a proactive approach, and the ability to recover debts efficiently.ESSENTIAL DUTIES AND RESPONSIBILITIESCredit Control Management: Oversee the full credit control process for international entities (Netherlands, Germany, Spain, Switzerland, France, Italy, UK, US), ensuring timelyClient Relations & Query Resolution: Act as the primary point of contact for client queries regarding outstanding invoices and discrepancies, resolving issues promptly.Reconciliation & Reporting: Perform weekly/monthly reconciliation of AR sub-ledger to the general ledger and provide detailed AR reports to the Financial Director. Prepare weekly cash flow forecasts for AR.AR Bank Payment Processing: Ensure the accurate and timely processing of AR bank payments in the ERP system, including reconciliation of payments against open invoicesDebt Recovery: Lead the bad debt write-off process, manage accounts placed on hold, and liaise with debt collection agencies for delinquent accounts.Audit & Compliance: Assist with yearly audits and ensure accurate financial documentation for reporting and compliance purposes.Customer Refunds & Account Management: Process customer refunds, ensuring correct documentation and approval. Collaborate with customer support for managing dunning processes and handling client accounts on hold.Collaboration & Learning: Work closely with the Shared Service Finance team, be open to learning from colleagues, and support the finance department in other areas as needed. Take the opportunity to broaden your skill set and gain experience in various finance functions.OTHER REQUIREMENTSExperience as a credit controller with a strong track record in debtor collection across multiple countries.Proficient in Microsoft Excel and comfortable working with ERP systems, particularly in processing AR bank payments.Strong ability to identify opportunities for process improvement and enhance debt collection efficiency.Excellent organizational and time-management skills.Effective communication skills with the ability to engage with clients and internal stakeholders.High attention to detail and a proactive, solution-oriented approach to problem-solving.Flexible in terms of educational background, with practical experience in credit control highly valued.WORK EXPERIENCEMinimum of 2 years’ relevant experience in credit controlling;SKILLS OR KNOWLEDGEStrong analytical skills;Good knowledge of MS Office, Excel is a prerequisite;Good verbal and written communication skills in English, any other language is beneficial.Ability to acquire new skills.ADDITIONAL SKILLS CONSIRED BENEFICIALTeam player. Must be motivated to work alongside others in a flexible multicultural environment;Highly self-motivated and directed;Keen attention to details;Proven analytical, evaluative, and problem-solving abilities;Ability to effectively prioritize and execute tasks in a high-pressure environment;Ability to work to targets;Flexibility to adapt to different sense of urgencies;Exceptional customer service orientation.Job Type: Full-timePay: From €43.000,00 per yearAbility to commute/relocate:Den Haag: Reliably commute or planning to relocate before starting work (Required)Experience:credit controlling: 2 years (Preferred)Language:English (Required)Work authorization:Netherlands (Required)Work Location: In personExpected Start Date: 16 November 2025