Crew Manager

Eyeline is a global team of risk takers, innovators and perfectionists who achieve creative visions and have fun doing it. A dynamic workforce nestled within the industry’s most intriguing cities, united by a drive to push the boundaries of storytelling. Learn more.The Crew Manager is responsible for the end to end management of the employee life cycle. They are primarily responsible for resource management across our global artist workforce; ensuring optimum utilization targets are met, crew have a positive employee experience and that projects have their resource requirements met. Crew Managers are part of the Crew Management vertical and are the face of the business work of our artist workforce. This role suits a candidate who thrives in a fast paced VUCA environment, enjoys scheduling and has a proven track record in data-informed problem solving. Candidates must be proficient in excel, google sheets. You’ll be expected to come into the office at least twice a week.Key ResponsibilitiesResource Planning & Crewing:Evaluate department’s incoming resource demand vs current supply to identify any upcoming capacity requirements that may trigger approval for hiring requisitions with the Talent teamComplete artist crewing and scheduling for assigned departments with input from Division Supervisors where necessaryQC and validate weekly Department Resource Report and take part in weekly Resource Meetings with assigned Resource managers to review and resolve resource challengesMaintain weekly contact with the Show Production team to gather, review and address any resource challenges along with feedback on performance that may require actionMaintains overview of utilization using established resource management tracking systems in G-Suite and Shotgrid Partner with Division Supervisors and appropriate stakeholders where utilization and prioritization require further contextWorks collaboratively with all peers and stakeholders, including the Executive BoardEmployee Life Cycle Management:Responsible for the management of artists day to day in regards to queries, absence, performance, time-logging, annual reviews, next show opportunities and contract extensions; the Crew Manager manages the end to end employee life-cycle for their assigned crewManage crew off boarding process including ensuring exit interview with Talent has been completed and recorded. Crew Managers work closely with the Global Head of Resourcing and the Talent team when people issues arise, anticipating and mitigating where possible and escalating to direct line manager in a timely mannerCrew Managers create an environment of excellence underpinned with care and empathyCrew Managers are the face of Scanline VFX for their assigned crew, they should be comfortable acting as an ambassador for the brand and championing the creative and production excellence we are renowned forPerformance Management, Development & Retention: Trigger and conduct performance review at the end of each crew’s assigned show with Lead, Show Production and Supervisors. Collaborate with HoD and Talent team to provide feedback always with individual professional growth in mindCollaborate with the HoD and Talent team to customize and implement training around feedback and artist’s career progressionMotivate and care for the crew, assist in troubleshooting issues with the Talent team and other managers for best solutionsLead initiatives to boost team morale and foster professional growth; partner with facilities teams for coordination QualificationsKnowledge of VFX workflows and an interest in keeping up with industry innovation and trends and inherent impact to crewHighly developed interpersonal skills with the ability to get results through others without having direct control over those resourcesHas the soft skills required to support and nurture relationships between crew members, managers, Heads of Departments, and to navigate potentially difficult conversations to create positive outcomesA proven ability to work successfully with individuals from diverse cultural backgrounds and skill sets Highly organized and detail focusedIdeally competent user of Google suite, Microsoft Excel and Shotgrid A proven affinity for performing in a fast paced, high change environment An interest in learning and development and the management of professional developmentAbout UsEyeline is a global creative studio partnering with storytellers to turn their ambitions into stunning reality. By blending the time-honored craft of filmmaking with breakthrough technologies, we unlock bold, cinematic visions at scale. Our three pillars - VFX, Studios and Labs - form the creative spine of Eyeline, guiding how we think, work, and show up in every frame.At Eyeline, we believe technology serves artistry and our people are the soul behind everything we do, deepening creative connection, rather than replacing it. We build worlds with exceptional craft and precision, working hand in hand with our creative partners from concept to final pixel.Netflix Investment- EyelineWith the support of Netflix’s investment in our pipeline, infrastructure, and workforce, we’re pushing the boundaries of what’s possible in visual effects and virtual production technology. In addition to our work with Netflix, we continue to partner with a wide range of long-standing and new clients worldwide.Come as you areWe are looking for those seeking to take risks with us, those driven by passion for their craft. To us, these are key ingredients that we look for in our team. We are committed to ensuring fair and equal treatment of your application. When you apply for a role with us, you will receive consideration based solely on your qualifications.We will only consider applicants based in British Columbia, or those willing to relocate.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.This salary range is specific to applicants applying to our position in Vancouver, BC. To determine your base salary, we consider your qualifications, skills, and experience. These considerations can cause your compensation to vary outside of this range and will also be dependent on your location.