Crew Manager

The Crew Manager plays a pivotal role in managing the end to end of the employee lifecycle and fostering a thriving environment for our creative talents. This position is also responsible for maintaining crew morale and well-being, promoting professional growth, and ensuring strong engagement with their roles. The Crew Manager reports to the Global Resource Manager and is part of the VFX Operations Management team. We operate on a hybrid model and would expect you to work onsite 2-3 days per week.Key ResponsibilitiesResource Planning & Crewing:Evaluate department’s incoming resource demand vs current supply to identify any upcoming capacity requirements that may trigger approval for hiring requisitions with the Talent teamComplete artist crewing and scheduling for assigned departments with input from Division Supervisors where necessaryQC and validate weekly Department Resource Report and take part in weekly Resource Meetings with assigned Resource managers to review and resolve resource challengesMaintain weekly contact with the Show Production team to gather, review and address any resource challenges along with feedback on performance that may require actionMaintains overview of utilization using established resource management tracking systems in G-Suite and Shotgrid Partner with Division Supervisors and appropriate stakeholders where utilization and prioritization require further contextWorks collaboratively with all peers and stakeholders, including the Executive BoardEmployee Life Cycle Management:Responsible for the management of artists day to day in regards to queries, absence, performance, time-logging, annual reviews, next show opportunities and contract extensions; the Crew Manager manages the end to end employee life-cycle for their assigned crewManage crew off boarding process including ensuring exit interview with Talent has been completed and recorded. Crew Managers work closely with the Global Head of Resourcing and the Talent team when people issues arise, anticipating and mitigating where possible and escalating to direct line manager in a timely mannerCrew Managers create an environment of excellence underpinned with care and empathyCrew Managers are the face of Scanline VFX for their assigned crew, they should be comfortable acting as an ambassador for the brand and championing the creative and production excellence we are renowned forPerformance Management, Development & Retention: Trigger and conduct performance review at the end of each crew’s assigned show with Lead, Show Production and Supervisors. Collaborate with HoD and Talent team to provide feedback always with individual professional growth in mindCollaborate with the HoD and Talent team to customize and implement training around feedback and artist’s career progressionMotivate and care for the crew, assist in troubleshooting issues with the Talent team and other managers for best solutionsLead initiatives to boost team morale and foster professional growth; partner with facilities teams for coordination QualificationsKnowledge of VFX workflows and an interest in keeping up with industry innovation and trends and inherent impact to crewHighly developed interpersonal skills with the ability to get results through others without having direct control over those resourcesHas the soft skills required to support and nurture relationships between crew members, managers, Heads of Departments, and to navigate potentially difficult conversations to create positive outcomesA proven ability to work successfully with individuals from diverse cultural backgrounds and skill sets Highly organized and detail focusedIdeally competent user of Google suite, Microsoft Excel and Shotgrid A proven affinity for performing in a fast paced, high change environment An interest in learning and development and the management of professional developmentWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.