Sales Operations Coordinator

Our Employee Value PropositionAdvancing our People. Advancing our World. At CrimsonLogic, we put your Career and Well-being first. We are committed to advancing your career through a full spectrum of professional Development programs with the support of a strong Total Rewards philosophy that focus on your well-being. We believe that by investing in each and every one of our employees’ professional and personal growth, we can collectively make a positive impact on the world as we strive for greatness together in a nurturing and inclusive workplace. Role Purpose(s):

The Sales Operations Coordinator is a key internal enabler who ensures smooth collaboration across departments and supports business development by taking ownership of administrative, coordination, and CRM tasks. This role is designated to free up time for sales “hunters” and partners by managing the operational side of the sales cycle, including bid administration and CRM hygiene. Key Accountabilities: Cross-Department CoordinationCRM Opportunities ManagementBid and Tender AdministrationCentralised BillingJob Responsibilities & Duties: Cross-Department CoordinationServe as a point of contact between sales, delivery, finance, legal, and marketing. Organize internal sales and bid management administrative tasks.

Take structured meeting minutes and track action items through completion. Follow up with internal stakeholders to ensure timely action on agreed deliverables. CRM Opportunities ManagementAssist Sales in ensuring opportunities in CRM are up to date with accurate opportunity data. Ensure sales stages are aligned with actual opportunity progress. Bid and Tender AdministrationSupport the creation of timesheet and opportunity folder for each new bid. Coordinate internal contributions to compile required documentation. Support bid administrative tasks assigned by Bid Manager. Manage version control and proper archiving of bid documents.

Understands entire bid process and be able to guide Sales in bid activities. Centralised BillingReview contracts in understanding contractual billing milestones. Maintain billing trackers and triggers. Prepare invoicing requests with necessary supporting documents and liaise with finance to submit invoices. Coordinate with Finance/Sales/Key Account Managers to follow up on unpaid invoices. Process Improvement and Replication. Document best practices and support the replication of this role in other regions. Provide input to improve internal sales and bid-related processes. Education Requirements: Diploma/Degree/Master in Business Administration or related field. Working Experience Requirements:

2-5 years in sales operations, bid coordination, or project supportExperience working in fast-paced, cross-functional teamsBackground in enterprise software, consulting, or service industries is preferredSkills Required: Strong organizational and coordination skillsHigh attention to detail and accountabilityFamiliarity with CRM systemsAbility to manage multiple tasks and balance priorities across departmentsExcellent written and verbal communication skillsComfortable with administrative processes related to bids and proposalsPositive, proactive and solutions-oriented mindsetCrimsonLogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds and create an inclusive workplace for all employees to develop and build their career with us.