Crown Operations Manager

Wellington-based | Fixed Term to June 2027, Full-time roleAbout The Department of the Prime Minister and Cabinet | Te Tari o te Pirimia me te Rūnanga KāwanatangaThe Department of the Prime Minister and Cabinet (DPMC) occupies a unique space within the heart of government supporting the Prime Minister, Cabinet and the Governor General to lead and govern New Zealand. The department also has an important role to build a stronger, more secure nation through our national resilience, risk and national security activity.

About the Role | Mō te TūrangaThe Crown Operations Manager is a fixed-term role reporting to the Official Secretary at Government House, focused on strengthening financial, procurement, asset, and facilities management systems while building organisational capability and embedding efficient practices. The position requires strong leadership and expertise across financial, operational, and facilities management, with responsibility for driving process improvements, ensuring compliance with legislative and governance requirements, and laying a solid foundation for ongoing operational success beyond the term of the role.

Key Responsibilities | Ngā Haepapa MatuaIn this role, you will lead the following key areasOperational Efficiency and Systems Improvement Support operational delivery and workforce capability development across teams in Wellington and Auckland. Design and optimize systems and processes to ensure efficiency, sustainability, and compliance. Maintain business continuity and resilience through proactive planning and risk management. Heritage and Asset Stewardship Maintain and protect the heritage value of Government Houses in Wellington and Auckland. Ensure facilities meet health, safety, environmental, and sustainability standards. Governance and Compliance Oversee financial planning, budgeting, and procurement processes. Ensure compliance with relevant legislation, policies, and accountability standards.

Monitor and report on system performance, identifying risks and implementing mitigation strategies. Leadership and Team Development Contribute to the high-performing Government House team, fostering a culture of trust, collaboration, and innovation. About You | Mōu AnōTo be successful in this role you will bringSignificant experience in operational management, facilities management, process improvement, or systems leadership within the public sector or a related field. Proven experience in financial management, procurement, and operational planning, ideally within a public sector or complex organisational environment. Strong background in facilities and asset management, including compliance with heritage, health and safety, and sustainability requirements.

People leadership expertise, including the proven ability to empower, coach, and develop a team to build capability and deliver results. Highly developed analytical skills with the ability to identify and drive solutions for organisational challenges. Familiarity with Te Tiriti o Waitangi principles and Crown-Māori relationships. High personal integrity, professional judgment, and the ability to operate under pressure. Why Join Us? | Nā te aha i Tūhono Mai Ai Ki a Mātou?At DPMC, we are committed to advancing an ambitious, resilient, and well-governed New Zealand.

This role offers a unique opportunity to contribute to the stewardship of iconic heritage assets while supporting the Governor-General in their vital constitutional role. The role comes with a competitive remuneration range of $173K $189K p/a inclusive of KiwiSaver. Security Requirements | Ngā Whakaritenga Haumarutanga This position requires the ability to obtain and maintain a national security clearance at the Confidential level. Pre-employment checks, including criminal and credit checks, will be conducted. How to Apply - Me Pēhea te Tono MaiA full job description is available below.

If this role is of interest, please click 'Apply now' and submit your tailored Cover Letter and CV. All applications must be made online. The closing date for this role is 8pm Sunday 14th September 2025. DPMC is an equal opportunity employer and values diversity, equity, and inclusion. Applicants from all backgrounds are warmly encouraged to apply. Applicants must have the ability to obtain and maintain the legal right to work in New Zealand. Prior to DPMC confirming any offer of employment, pre-employment checks will be undertaken including criminal conviction history and reference checking as a minimum.