Head of Sales

Crystalia Glass is a fast-growing glazing construction company based in New York City, working with world-class clients like SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and more. Founded in 2017, we pride ourselves on high-quality products, operational excellence, and a dynamic team-oriented culture. We are currently seeking a Head of Sales to lead our 3d sales department. This role requires a strategic thinker with hands-on leadership experience, deep knowledge of sales operations and CRM processes, and a strong analytical mindset. Key ResponsibilitiesSales Strategy & OperationsDesign and execute data-driven sales strategies aligned with business growth goals.

Own the CRM pipeline setup and discipline: stage definition, conversion timing, follow-up monitoring. Set up workflows for inbound, outbound, and repeat customers. Team Leadership & DevelopmentManage and develop a sales team (structure, hiring, onboarding, performance reviews, mentoring). Promote a high-performance, high-engagement culture in a remote environment. Conduct regular 1: 1 and team meetings focused on pipeline health, peer learning, and skills development. Performance & ForecastingDefine and track individual and team KPIsBuild and maintain daily/weekly dashboards, tactical reports, and strategic updates for leadership. Manage forecasting cycles: methodology, quota setting, accuracy reporting, root cause analysis.

React to performance drops by preparing actionable insight reports with recommendations. What We’re Looking ForRequired Experience7–10 years in sales, including at least 3 years in a team leadership or Head of Sales position. Proven success in B2B and B2C sales (experience across industries is an asset). CRM proficiency (HubSpot, Salesforce, or equivalent);Experience managing remote or hybrid teams and onboarding new hires in a performance-driven culture. Track record of managing forecasting accuracy and driving pipeline consistency. Required SkillsStrong command of CRM pipeline management and reporting.

Ability to define, track, and act on KPIs across multiple timeframes (monthly/quarterly/annually). Structured coaching and performance improvement processes (esp. for underperforming reps). High fluency in English (C1+), strong written and verbal communication skills. Personal CompetenciesAnalytical and structured decision-makingLeadership and coaching mindsetOwnership and accountabilityHigh adaptability and initiativeExcellent prioritization and organizational skillsWhat We OfferCompetitive fixed salary + performance-based bonusRemote-first setup ( working schedule 08: 30-17: 00 EST)Type of contract: B2BPaid vacation and sick leaveStructured onboarding and support from the CEO and leadershipWork in the U. S. marketOpportunity to make a direct impact on a scaling company and grow with it