CSR Intern

Company Description Sajilo Sewa is an online service marketplace that connects homeowners and businesses with certified, friendly, and punctual service providers. Services can be booked easily through our app or website, offering convenience at your fingertips. Our platform enables users to instantly request a wide range of home services from trusted professionals. Sajilo Sewa is dedicated to enhancing customer experiences through efficiency and reliability. Role Description This is a full-time, on-site role for a CSR Intern and is based in Kathmandu. The CSR Intern will engage with customers to address inquiries, provide support, and ensure customer satisfaction. Responsibilities include assisting customers with their service requests, resolving issues, and maintaining a positive customer experience throughout their interactions with Sajilo Sewa. Qualifications Knowledge and experience in Customer Service, Customer Support, and Customer SatisfactionFamiliarity with Customer Experience and effective communication practicesStrong interpersonal skills and the ability to handle inquiries and issues efficientlyProactive attitude and a willingness to learn in a fast-paced environmentBachelor's degree in a relevant field or currently pursuing higher educationPrior understanding of service marketplaces or similar industries is a plus