About UsAt Culligan, we believe that cleaner, healthier water contributes to improving lives globally. Our Water Cooler Field Technicians play a key role in ensuring customers receive exceptional service through the delivery, installation, servicing, and maintenance of our water coolers and filtration systems. This is a field-based role supporting Culligan Ireland's service activities, including site surveys, installations, exchanges, collections, and routine or reactive maintenance. Technicians are vital to maintaining high customer satisfaction and representing the Culligan brand in the field. Culligan are seeking a Water Cooler Service Technician to support our local business.
Based in Dublin this role will support the delivery of Culligan Ireland's Field Service activities, including site surveys, installations, repairs, services, exchanges and collections. Core Role and Responsibilities:
Ensure all equipment is functioning optimally and meeting customer needsCarry out on-site site surveys, installations, repairs, services, exchanges, and collectionsDiagnose faults and implement effective solutionsAdhere to a structured, efficient daily schedule while maintaining flexibility for reactive workManage van stock, tools, and inventory levels to complete daily tasksRecord service visits accurately using digital tools (tablet provided)Provide a professional and courteous service experience for every customerRequirementsFull and valid driving license with a maximum of 6 points (no disqualifying offences)Minimum of 3 years' driving experienceProven experience in diagnosing and resolving technical or mechanical issuesSound geographical knowledge of the Leinster area and surrounding regionsAbility to work independently and follow schedulesStrong interpersonal skills and a customer-first mindsetBenefitsMonday - Friday Days working patternUniform & TabletCompany van 23 days' holiday + Bank Holidays - increasing with long serviceCompany Pension schemeCompany Sick Pay (after qualifying period)Shopping discounts with Perks at Work24 hours access to Employee Assistance Programme Volunteering DayEmployee support network and mental health assistanceOpportunity for career progression
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