Southern Staircase

Custom Stair Builder

Posted: Oct 29, 2025

Job Description

DescriptionPosition Summary/Objective:The role of the Custom Parts Associate is to facilitate the production of Custom Stair parts, keeping projects on schedule, safety, ensuring job quality standards, and providing overall great customer service to customers.Essential Functions Building custom stair parts (treads, curbing, balusters) within the allotted time frame and within compliance with Southern Staircase quality standards. Verifies specifications by measuring completed component. Resolves assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources. Keep equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Requesting needed material from Warehouse Conserve resources by using equipment and supplies as needed to accomplish job results. Contribute to team effort by accomplishing related results as needed. Performs other related duties as assigned.Job Competencies Exceptional interpersonal and communication skills A clear understanding of company policies and procedures, applicable federal, state, local and company safety policies and procedures Strong problem-solving, critical thinking and decision-making skills Strong service mentalityQualifications Good woodworking skills, trim carpentry. Experience with hand tools (jigsaw, skill saw, nail guns, sanders). Ability to operate power tools, table saw, band saw, chop and miter say and other woodworking related tools. Ability to read tape measure and perform basic math accurately. Ability to identify various wood species. Ability to work in a production type environment with some heavy lifting required. Ability to build custom stair parts within company standards, maintaining manufacturing and quality standards.Physical Demands Must be able to lift up to 75 pounds at a time. Must be able to traverse and access all areas of the warehouse.Work EnvironmentThis is a full-time position. Warehouse environment.TravelSome travel may be required for this position (<5%)

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